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Best burglar alarm brands

Texecom burglar alarms

By Liz Ransome-Croker

Article 9 of 11

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

We surveyed Texecom burglar alarm owners to discover how this burglar alarm brand stacks up against the competition. 

How easy are Texecom alarms to use? Are they good value for money, and how sensitive are they? Our exclusive survey reveals how Texecom alarm owners answered these questions. 

Our top two unmonitored alarm companies got customer scores of 76% and 74%, while the bottom two scored 67% and 65%. 

These customer scores are calculated from a combination of how satisfied someone is with the brand, and whether they would recommend it to a friend.

We also rated brands on specific elements including alarm quality, alarm sensitivity, ease of use and value for money. 

Which? members can log in to unlock the scores in the table below. If you're not yet a Which? member, you can join Which? to get instant access to this and thousands of other company ratings.

Texecom burglar alarms rated 

You can see the breakdown of all Texecom's scores in the table below. These ratings, and the customer score, are for Texecom's unmonitored (also called 'bells-only) alarms. 

Texecom does also sell monitored alarms, where you pay a regular fee for a third-party company to react if the alarm is triggered, but it doesn't provide this monitoring service itself.

Texecom burglar alarms
Alarm quality Subscriber only content
Alarm sensitivity Subscriber only content
Ease of use Subscriber only content
Value for money Subscriber only content
Ease of installation Subscriber only content
Customer service/retailer's support Subscriber only content
Maintenance service Subscriber only content

Find out how Texecom compares with the other well-known burglar alarm brands by visiting our best and worst burglar alarm brands page.

Texecom customer comments

Alongside our own ratings, we've collated comments from Texecom customers.

To reveal what customers said about Texecom, Which? members can simply log in. If you're not yet a Which? member, you can join Which? to get instant access.

Texecom burglar alarms

Texecom has two alarm ranges: Veritas, for homeowners and small businesses, and Premier Elite, mostly for commercial premises. 

Its Veritas range comprises five models: Veritas R8, Veritas R8 Plus, Veritas Excel, Veritas 8 and Veritas 8 Compact. Some of the models are more advanced than others, have additional features (such as an LCD keypad) and are claimed to be easier to use, install and service.

All the Veritas alarms can be used as bells-only alarms (these make a noise when triggered, but don't alert you) or can be set up to contact you by phone or text, with the addition of a speech dialler. 

Some also allow you to set the alarm ahead of time, and you can operate some with remote keyfobs, which allow you to set the alarm from a distance without keying in a number. These features are similar to what you can expect with a smart alarm. 

You can buy the Veritas R8 Plus and the Veritas Excel alarms with a monitoring contract, which means they can be connected to an alarm-monitoring call centre. This isn't something that Texecom provides, though, so you would need to take out the contract with another company.

Although the more advanced Premier Elite range is primarily for commercial properties, Texecom says it's suitable for homes, supposedly offering you 'commercial grade security' at home. 

There are 10 different models in the range, mostly wireless, and seven of them were released in 2017. These alarms come with Texecom's Ricochet mesh technology, which is said to make connections between wireless devices even stronger, and allow for systems to be expanded further, even in more remote places.

Some can connect with other Texecom products, such as fire alarms, and some come with as many as 64 zone options if it's wireless, or 76 if it's wired, which is a lot for a domestic alarm system.

They are all compatible with Texecom mobile applications for Android and iOs, so can be controlled with a smart phone. This is a step up from the Veritas speech-dialler alarms, which will alert you if there is an issue, but can't be controlled remotely.

If you're confused about what type of alarm to get, visit our full guide for all you need to know.

About Texecom

Texecom, which describes itself as 'Europe’s largest independent security alarm specialist', sells security products around the world. Its Ricochet technology is also sold worldwide, but its products are designed, manufactured and tested in the UK.

Texecom is owned by Halma, which makes products for hazard detection and life protection.