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Best burglar alarm brands

Visonic burglar alarms

By Liz Ransome-Croker

Article 10 of 11

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

Discover what Visonic customers really think of the burglar alarm brand, including their overall impression and key aspects, such as quality.

We asked 2,625 owners of unmonitored burglar alarms to say how satisfied they are with the alarm brand they own and whether they would recommend it to a friend, so we could give each brand a customer score.

Our lowest-rated brand got a customer-satisfaction score of 65%, while the top got 76%. We also asked people to rate specific elements of the alarm company, from very poor to excellent. 

This included ease of use, value for money, alarm sensitivity and alarm quality. 

Which? members can log in to unlock the scores and see the full ratings for Visonic, as well as other big alarm companies, such as Yale and Honeywell. 

If you're not yet a Which? member, you can join Which? now for instant access.

Visonic burglar alarms rated

In the table below you can see the full ratings for Visonic unmonitored alarms. Visonic does offer monitoring contracts, where you would pay for a company to monitor your alarm. But the ratings here are for its unmonitored alarms.

Visonic burglar alarms
Alarm quality Subscriber only content
Alarm sensitivity Subscriber only content
Ease of use Subscriber only content
Value for money Subscriber only content
Ease of installation Subscriber only content
Customer service/retailer's support Subscriber only content
Maintenance service Subscriber only content

Visit our page on the best and worst burglar alarm brands to find out how it compared with all 10 brands.

Visonic customer comments

We've collected together Visonic customer's comments, to give you more of an understanding about what people really think of the brand.

Log in to unlock the comments from Visonic customers. If you're not yet a member, joining Which? will give you instant access to this and all our other customer comments.

Visonic burglar alarms

Visonic sells two ranges of wireless alarms in the UK: the PowerMaster and PowerMax. PowerMaster alarms use Visionic's PowerG technology, which it claims makes wireless alarms as reliable as wired systems, with stronger connections and the ability to be used in large premises.

As well as the usual detectors that will trigger the alarm if someone enters the house, you can also buy detectors for fire, gas leaks or carbon monoxide, and ones with a built-in camera. 

With the PowerMax alarms, some of the detectors have anti-masking technology, which means the alarm should be triggered if an intruder tires to cover the detector.

Using the VisionicGo app, you can connect these alarms to your smartphone or tablet, so you can set and deactivate your alarm remotely and be alerted if it's triggered. This is the same for a number of dialler and smart alarms - visit our page on alarm types to find out more.

You can also buy keyfobs, which enable you to set your alarm without needing to input a number, and a panic alarm with the PowerMaster alarms. 

Visonic also offers monitoring contracts (which you would need to pay for on top of the alarm) in addition to unmonitored or 'bells-only' alarms. 

Its monitoring service has alarm verification to help determine what the issue is or whether it's a false alarm. For example, it can use a microphone on the alarm to listen in to the house when the alarm goes off.

You can buy and install these alarms through a regional UK Visonic representative, or local alarm companies - you can't install them yourself. Visit our page on choosing an alarm installer or company to help you know what to look for and the questions you should ask. 

About Visonic

Established in 1973, Visonic sells its products worldwide in more than 100 countries. It sells security solutions for public premises, such as healthcare industry, as well as homeowners. 

It's part of Tyco Security Products, which sells a range of security solutions. Visonic's headquarters and main manufacturing plant, where products are also designed and developed, are in Israel. It has regional representatives in the UK.

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