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We wanted advertising watchdogs to pull the plug on confusing broadband ads that promise speeds most of their customers will never get. We think that when you’re not getting the service you’re paying for, you should be compensated. With the support of over 120,000 campaign supporters, we convinced the regulator to introduce automatic compensation for poor broadband service and the advertising watchdog to crackdown on misleading speed ads.
I think customers should get what they pay for and if this service is not possible, then the customer should only pay for the speed they are receiving. There should not be a discussion on what...
Below 1 mb/s download on all tests yet again today,no landline for weeks-cheers Sky!Yes they’ve been contacted many times over the last few years and yes Open reach have been out several times.I’ll...
Thomas Lewis says:
Good news but still not good enough.this should be for everyone not just 50% as it is a get out for providers which they will exploit and everyone should get what they are paying for