Issues can arise for both landlords and tenants and it’s important to know your rights in the event of a dispute or a problem. Our guides can help you find out all you need to know about your rights as a tenant.
Answers to your problems
What are my tenants rights when renting from a private landlord?
Know your tenants rights and how to tackle common issues when renting from a private landlord.
Step by step guides
How to complain about your landlord
It is an offence for your landlord to do anything they think would make you leave the home. Follow these steps if you have grounds for complaint.
How to claim against your landlord for disrepair
If your rented property is in disrepair it's your landlord's responsibility to fix it. Follow the Which? guide on what to do to ensure repairs are carried out.
How to complain about your letting agent
If you don't feel your letting agent has done their job properly, follow the Which? step-by-step on what you can do next.
Letter to report repairs to be carried out by the landlord
If your rented property is in disrepair, use the Which? template letter to notify your landlord or letting agent and to request they repair the property.
Letter asking for your deposit back if paid after 6 April 2007
If you paid your deposit after 6 April 2007 your landlord should have put it in a tenancy deposit protection scheme. Use this letter to get it back.