All electrical items are sold with a warranty yet retailers also sell extended warranties. But what’s covered and what’s not? Knowing what to expect is important if something goes wrong. Read our guides to find out all you need to know.
Answers to your problems
When can I use a manufacturer's warranty or guarantee?
Manufacturer warranties and guarantees can be more generous than your statutory rights in some respects, but you can also lean on your rights to get the problem fixed. Read our Which? guide for guidance on the pros and cons.
My warranty provider won’t honour the warranty, what can I do?
What rights and protection does a warranty provide? You have rights if your provider won't honour the warranty
Step by step guides
How to cancel your extended warranty
If you choose to cancel an extended warranty you have purchased, you do have legal rights. We explain what you should do.
Letter to warranty provider who is refusing to pay for repairs
Use this letter template to demand that a warranty provider who is refusing to pay for repairs covered by the warranty takes action.
Consumer Rights Act 2015
The Consumer Rights Act gives you rights when you buy goods and services or digital products. Understand your rights with our informative guide.