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Consumer Rights.

4 March 2021

Letter rejecting your insurer's offer on a claim

If you have grounds to believe your insurer's offer on your claim is too low, use this template letter to reject the offer and ask for a revised offer.
W
Which?Editorial team

There is a file available for download. (37 KB). This file is available for download at .

[Your address]

[Company address]

Dear

[Ref: policy number]

Thank you for your letter of [date], offering only [£…] in respect of the [item], which was [details of loss/damage] on [date].

Since receiving your offer I have found a valuation certificate made by [valuer] dated [date] valuing the [item] at [£…]

In light of this valuation, a copy of which is enclosed, I feel your offer is too low and ask you to reconsider my claim.

I look forward to receiving your revised offer within 14 days.

Yours faithfully,

There is a file available for download. (37 KB). This file is available for download at .