Skipton mortgage customer ratings
Skipton Building Society is based in North Yorkshire, and offers mortgages on homes across Great Britain.
The table below shows how Skipton performed in our latest mortgage satisfaction survey, from application process to value for money.
|Customer rating for:||Star rating|
|Customer service|| |
|Value for money|| |
|Keeping you well informed|| |
|Clarity of statements|| |
|Transparency of charges|| |
|Query and complaint handling||-|
|Ability to overpay or underpay mortgage|| |
|Online access|| |
Star ratings based on a June/July 2020 Which? survey of 3625 members of the general public in which 40 people told us they had their mortgage with Skipton Building Society.
What kinds of mortgages does Skipton offer?
Many mortgage lenders have significantly cut their offerings this year due to the coronavirus outbreak.
When we checked in September 2020, there were 18 mortgages available from Skipton. All of these deals were fixed-rate - meaning your interest rate will stay the same for a set initial period.
Skipton's mortgages came with a initial period of either two, five or 10 years.
Does Skipton offer the best mortgage deals?
Our experts analysed hundreds of mortgages over a four-week period in July 2020. They compiled a total of 208 ‘top-10 cheapest deal’ tables based on a variety of borrowing scenarios, and counted how many times each lender featured in a table.
The average number of times a lender made it into a table was 16, but Skipton featured just seven times, meaning it only occasionally offered the cheapest rates. (Data source: Moneyfacts.)
Interest rates on Skipton mortgages
In September 2020, the average rate on a two-year fixed-rate mortgage from Skipton was 2.43%, compared to the overall market average of 2.33%.
How much could I borrow from Skipton?
Skipton will lend to first-time buyers, home movers and remortgagers at 60%, 70%, 75%, 80% and 85% loan-to-value.
Skipton will lend up to 4.75 times the borrower's annual earnings.
Can I make overpayments?
Skipton's deals allow you to overpay up to 10% of the mortgage balance each year.
How can I contact Skipton Building Society?
Skipton's mortgages are available directly from the lender and through mortgage brokers.
Skipton can be contacted on 0345 850 1711.
Its website is skipton.co.uk.