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Best and worst superminis for owner satisfaction

We reveal owners’ favourite supermini to live with

Superminis are some of the cheapest cars you can buy. But while owners think some models are cheap and nasty, others leave them feeling cheerful with low running costs and tiny repair bills.

Superminis often have low prices, but choose wisely and you don’t have to accept low standards. Owners in the latest Which? Car Survey praised the most satisfying supermini for its fuel economy, ‘comfortable seats’, ‘cheap insurance and road tax’ and ‘great build quality’.

At the other end of the table, however, owners slated the lowest rated car for ‘rattling front side windows’, an ‘uncomfortable ride’, ‘water ingress into the footwell in very wet weather’ and ‘no power steering’ on many models.

Here we reveal which superminis proved the most and least satisfying to live with, according to the 2013 Which? Car Survey. Tell us how reliable your car is by taking part in the Which? Car Survey 2014.

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Suzuki Swift (2010-) 1

Most satisfying supermini to live with

The Suzuki Swift (2010-) topped the satisfaction table for superminis with an impressive score of 92%. Owners raved about the Swift‘s ‘Small yet capacious’ interior, ‘good all-round visibility’, ‘excellent roadholding’ and ‘good engine and gearbox’.

While the Swift’s small boot irked owners slightly, a number of Swift drivers commented on how easy and fun to drive the car is, while remaining comfortable. One owner stated, ‘My current Suzuki Swift Sport is my second. I didn’t think that my old one could have been improved on significantly but Suzuki have managed it – it’s great to drive’.

The car’s appealing styling, low fuel bills, affordable insurance and car tax and its ‘great build quality’ all won fans. Handling, performance, heating and air conditioning systems were also praised. Another owner said, ‘We road tested and reviewed many makes and models in this class of car, and are really happy with our choice’.

Find out the five highest-rated used superminis for reliability

Least satisfying supermini to live with

While the Swift was praised for its comfort levels, this was something that came in for heavy criticism from owners of the Citroen Saxo (1996-2003). In fact, the Saxo came dead last for comfort, a full 6% behind the next least comfortable car. And with a meagre customer satisfaction score of just 60%, the Saxo isn’t far off the bottom of the entire Which? Car Survey.

Although the Saxo is an older car, being launched back in 1996, it is nonetheless extremely outdated, with an appalling two-star Euro NCAP safety score. You’ll also get bicep-building steering if the original owner didn’t tick the power steering option when buying the car. Owners complained of high noise levels and an ‘uncomfortable ride on all except smooth roads’.

Owners also disliked the Saxo’s lack of airbags, ‘rattling front side windows’, ‘water ingress’, gearbox and cramped pedals, which cause the driver ‘to sit slightly sideways’. One Saxo driver even said ‘the doors don’t shut in the cold. At all.’

Find out the five lowest-rated used superminis for reliability

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