A batch of Birchwood XXL pork mince is being recalled by Lidl as it may contain small pieces of plastic, making it unsafe to eat.
The recall affects one batch of Birchwood XXL pork mince (12% fat). Some packs from this batch may contain small pieces of plastic.
Read on to find out what to do if you’ve purchased one of the packs of mince affected by this recall.
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What pork products are affected?
This recall covers 1kg packs of Birchwood XXL pork mince (12% fat).
The best before date on these packs will be listed as ’13 FEB′. You can find the best before date on the front of the pack.
No other batches of Birchwood pork mince have been identified as a safety risk.
What to do if you’ve bought Lidl XXL Birchwood pork mince
If you’ve purchased an affected pack of Birchwood pork mince, you’re strongly advised not to eat it.
Instead, if you are already making an essential trip to a Lidl GB store, you can return the item for a full refund, with or without the receipt.
Alternatively, you can dispose of the product at home and email customer services (email@example.com) a photo of the product showing the best before date. The customer services team will then process a refund via letter.
You can contact Lidl customer services for more information:
- Phone: 0370 444 1234
- Email: firstname.lastname@example.org
What are my rights if there’s a food recall?
- If you’ve bought a product that’s ben recalled, you have the right to a refund thanks to the Consumer Rights Act.
- The retailer that sold it should offer you a full refund, even if it’s been in your store-cupboard or freezer for several months.
- If you’ve already consumed or thrown away the product, you can still get a refund as long as you’re able to show proof of purchase such as a till receipt, bank statement, or online order confirmation.
For more advice, visit our consumer rights guide to food recalls.