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Are you being left in the dark by your bank?

Banks are supposed to tell you when a better savings rate is available - but are they doing enough?
James RoweSenior Video and Audio Content Creator

Having previously worked at the BBC and in commercial radio before joining Which?, James produces our always-on podcasts, and oversaw the launch of our member-exclusive podcasts in 2025.

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There’s no doubt that you remember receiving notifications from your bank telling you that the interest rate on your savings account is set to go down. But are banks doing enough to tell us when an account with a better rate is available?

In this episode, we’re joined by Which? researcher Holly Lanyon who shares the results of her investigation into whether or not banks are keeping us up to date on savings products - something they’re legally required to do.

Plus, Andy Webb from Be Clever With Your Cash explains the different types of accounts we should consider opening, and why spreading your cash across multiple providers could be crucial.

Click to download a transcript of this podcast.

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The Which? Money podcast offers weekly advice to help you get on top of your bills and tackles the issues hitting your pocket, from spiralling energy costs to your weekly food shop.

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