Banking
More than £355m lost to bank transfer scams in the first half of 2021
Current fraud levels pose a 'national security threat' as bank transfer fraud losses exceed card fraud for the first time - find out how to keep safe.
JP Morgan Chase launches new UK bank account – is it any good?
The popular US bank has decided to expand to the UK with a new current account called Chase - find out what it has to offer and whether it's worth switching to.
Why banks are freezing accounts and what to do if it happens to you
Over 1,000 banking customers have complained about their accounts being blocked, suspended or frozen for no reason. What are your rights if it happens to you?
‘I have lost all trust after being scammed’, says bank transfer fraud victim who lost £64,000
A fake Lloyds text led to Alma losing £64,000. Her bank has refused to fully reimburse her, despite being signed up to a code designed to protect customers.
Which? calls for an end to banks blaming fraud victims
Losses to bank transfer fraud have soared, but despite a voluntary code designed to protect victims, too many are being refused reimbursement by their banks.
Santander, Lloyds, RBS and HSBC launch switching bonuses worth up to £150
Santander, HSBC, Lloyds and RBS have launched switching offers worth up to £150. Which? explains what you should consider before making a move.
One in five people blocked from paying in cash since lockdown rules eased
Which? is urging businesses to join our Cash Friendly Pledge as one in five people have been unable to pay with notes and coins since lockdown eased.
Banking Protocol stopped £32 million of fraud in the first half of 2021
Bank anti-fraud measures stopped £32m of fraud in the first six months of 2021 - but should they be doing more to protect customers from scammers?
Contactless limit to jump to £100 in October: is it safe from fraud?
The limit on contactless card payments will rise to £100 in October, and there are concerns that the higher cap could lead to a rise in fraud.
Revealed: majority struggled to access cash or a bank branch during the pandemic
Nearly three in five people have experienced one or more issues with accessing cash or a bank branch in the last 12 months, new research from Which? shows.