Which? issues advice to travellers hit by power outages in Spain and Portugal

Rory Boland, Editor of Which? Travel said:

“The power outages in Spain and Portugal will have a significant knock on effect for those travelling to and from both countries.

“Crucially, follow the advice from local emergency services and government if you are already in Spain. Some municipalities have asked for people to stay at home.

“If you are due to travel today or tomorrow, check the advice from your airport or tour operator or airline apps and airport social media feeds for the most up to date advice.

“Airlines must look after passengers when flights are cancelled, whatever the reason for the cancellation. That means putting you on an alternate flight to get you to your destination, if needed, or you can accept a refund. You are almost certainly better off insisting on rerouting if you still intended to travel, as flights will be expensive.

“Airlines will struggle to meet these requirements during the current situation. But if you are stuck because your flight has been cancelled or delayed and need to buy a meal, or need a hotel overnight make sure you keep the receipts as you will be able to claim this back from the airline.

“If your flight or holiday is several days or weeks away, the best advice is to not cancel as you will lose money and won’t be able to claim via travel insurance.”

ENDS