Which? responds to findings that 70% of consumers have received scam message from ‘trusted source’

Rocio Concha, Which? Director of Policy and Advocacy, said: 

"The UK is being gripped by a fraud epidemic and it's extremely worrying that so many people have received scam messages from seemingly ‘trusted’ sources. 

“If consumers are unsure if a message is legitimate, they should ensure they do not click any links or share personal information to protect themselves and their finances. It is always a good idea to contact the business directly to check if the message is authentic and report it if this is not the case.

"To tackle fraud, the government must encourage key businesses to share data between sectors to stop scams spreading. Currently, the government and businesses, such as online platforms, banks and telecoms firms, operate in silos and do not share the data they have on how these fraudsters operate - making it much harder to stop scams reaching victims in the first place

“Without greater action, fraud will continue to grow and millions more hard-working people will lose money to scammers."