31st July 2021
Luton, Manchester and Stansted have all failed to take off in our most recent survey of best and worst airports in Britain, coming at the bottom of our table of 25 airports when it comes to queuing at security and passport control.
When we asked more than 8,000 passengers about their airport experiences the long queues at security and passport control were a common source of complaint, but that was especially true if you travel from Luton, Manchester and Stansted. The queues at airport security at Manchester Terminal 1 and 3 and Stansted were rated just one star out of five by passengers, while Terminal 2 and Luton weren't much better with two stars.
It will come as no surprise to passengers who have used Manchester Airport previously that the airport security experience is a nightmare. The airport recently failed in its target of getting 98% of passengers through security in less than eight minutes. But instead of fixing the problem it simply lowered its targets. Now only 92% of its passengers have to make it through security in less than 15 minutes.
The same airports weren't any better at getting you back into the country according to passengers. Manchester (Terminals 1,2 and 3) as well as Stansted and Luton all all received a dismal two stars out of five by passengers for the amount of time spent queuing at passport control.
Large airports - Ten million or more passengers per year
Queues at passport control
Queues at security
Manchester Terminal 2 (365)
London Luton (521)
Manchester Terminal 1 (510)
London Stansted (686)
Manchester Terminal 3 (269)
We have previously tracked the busiest times at the UK's busiest airports. You're more likely to face queues between 5am and 7am and between 4pm and 7pm. See our report on to see the busiest times at individual airports.