Boiler Parts and Spares
By Matthew Knight
If your boiler is broken, our guide to typical boiler parts and spares will help you decide whether it's better to repair or replace your old boiler.
A broken or faulty boiler can be an aggravating and potentially expensive problem to fix. Make sure you don't get overcharged - we reveal how much it costs to fix the 10 most common boiler faults.
You shouldn't attempt to repair a boiler yourself - you'll need an accredited boiler engineer to complete the work. If you read on, we will help you discover how much different boiler spares, parts and repairs usually cost, to give you an idea of how much you can expect to pay.
You can minimise how much you have to spend on repairs by making sure you have a reliable boiler that won't let you down. To find out which boilers are the most reliable, see our boiler reviews.
Common boiler spares and repairs
We asked 219 Which? Trusted Trader heating engineers* to tell us how much they would charge for parts and labour to fix the 10 most common boiler faults.
Scroll down further in this guide for more detail in our table.
Boiler parts and replacement costs
Prices shown below are the average price quoted by our engineers.
|Boiler part||Boiler part name||Cost to replace part (including installation)||What boiler part does|
|Diverter/zone valves||£198||Directs flow of heated water from the boiler for heating or hot water|
|Printed circuit board||£259||The ‘brain’ – it makes things run together|
|Water Pump||£211||Moves heated water from the boiler, for either heating or hot water|
|Fan for combustion||£229||Moves air through the boiler for combustion|
|Gas valve||£222||Regulates gas flow to the burner|
|Overheat thermostat||£101||Prevents boiler from overheating|
|Automatic air vent||£98||Lets air out of the boiler|
|Pressure relief valve||£106||Safety component that ensures pressure does not become dangerous|
|Thermocouple (only found in older boilers)||£85||Essential component in preventing gas leaks if your pilot light goes out|
|Ignition||£106||Ignites the pilot/main flame|
Getting a good deal on boiler spares and parts
You shouldn't attempt to remove your boiler's outer casing to take a look at what's wrong, so it's unlikely you'll know which spare parts your boiler might need until advised by a professional.
It can be difficult to get hold of boiler spare parts yourself anyway, because many of the reputable spare part retailers and online outlets that sell spare parts for household appliances - websites like Espares or Partmaster, for example - don't offer boiler spares. While several other boiler spares outlets are for trade use only.
Choosing a qualified and reputable boiler engineer is important when getting any work or repairs done. Ask friends and family, or look on Which? Trusted Traders for recommendations for reliable traders and ask for a breakdown of the quoted costs, including boiler spares, parts, call-out fees, labour and VAT costs.
A regular boiler service should help prolong the life of your boiler and its parts. But you could be better off putting money aside in a cash Isa in the event of having to pay for boiler repairs, rather than signing up for an annual boiler service contract. A typical boiler service costs between £70 and £90.
If you want to find out more about boiler servicing, then find out which servicing contracts are rated the most highly by people who use them. See our boiler servicing contract reviews.
Repair or replace?
Determining the so-called tipping point at which it becomes more economical to replace an old, less efficient boiler with a high efficiency A-rated boiler can be tricky given how expensive a new boiler installation can work out.
But if you're experiencing problems with your boiler and have to pay out for repairs, it could be an opportune moment to weigh up the boiler parts and repairs bill against replacing your boiler, offset by the savings you'll make by switching to a more efficient heating system.
The amount you'll save will depend on the brand, age and type of boiler. You can see typical energy savings calculations - go to boiler energy efficiency.
Boiler brand parts and spares
If you have decided to get your boiler repaired instead of replaced, it's important to know how your boiler brand operates when it comes to repairs.
Below we talk you through the repair service for a number of different boiler brands.
Ideal, Valliant and Worcester Bosch boiler parts
Ideal, Valliant and Worcester Bosch do not sell boiler spare parts to members of the public - only professionals can order boiler parts or download technical specifications for your boiler model. So a boiler engineer will usually obtain or order the correct Ideal, Valliant or Worcester Bosch boiler parts to fix your boiler for you.
Whichever brand of boiler you have, ask for a breakdown of the spare parts your engineer is ordering, and their respective costs including VAT, or ask to see the product catalogue they're ordering from to ensure you're getting a fair rate on the spare parts.
It's also worth taking a look at your Ideal, Valliant and Worcester Bosch boiler manual to check what your warranty covers you for and for how long, as well as contact details for troubleshooting advice.
You can download boiler manuals for current Vaillant models via the Vaillant website. Vaillant also has a technical helpline for homeowners - call it on 0906 802 0251 (calls cost 60p a minute from a BT landline).
For Worcester Bosch you can download boiler manuals via the Worcester Bosch website. Worcester Bosch also has a technical helpline for homeowners - call it on 01905 754 624 (calls cost 60p a minute from a BT landline).
We've reviewed a number of Ideal, Valliant and Worcester Bosch boilers, so take a look at our boiler reviews to see which are the most and least reliable boilers.
Baxi boiler parts
Interpart is the official Baxi spare parts stockist, supplying the industry with Baxi spares and parts. While it does not sell parts directly to members of the public, you can call its enquiry line on 0844 871 1540 if you have a Baxi parts-related question.
In most cases a boiler engineer will obtain or order the correct Baxi boiler spare or part to fix your boiler for you. As with Ideal, Valliant and Worcester Bosch, ask for a breakdown of the spare parts your engineer is ordering, and their respective costs including VAT, or ask to see the product catalogue they're ordering from to ensure you're getting a fair rate on the spare parts.
Again, it might also help to consult your Baxi boiler manual for troubleshooting information, or to look up product specifications on the Baxi website. We have also reviewed Baxi boilers, so visit our Baxi boiler reviews to see how reliable they are.
*(Survey: 219 Which? Trusted Trader heating engineers, May 2017.)