Which coffee machine brand?
Top coffee machine brands for 2020
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We help you to pick the best coffee machine brand, with insights gained from our years of independent tests - and the experiences of coffee machine owners at home
In 2019 we asked more than 1,500 coffee machine owners about their machines to find out which brands are most likely to deliver a tasty morning brew for years to come.
We've combined this data with our expert insight into each brand, based on years of testing coffee machines, to bring you an unrivalled knowledge of which brands are worth buying.
Knowing which coffee machines are the most reliable will ensure you don’t spend money on a machine that’s likely to break down, and our independent tests mean we can also tell you which brands consistently make the best brews.
In this article
- Best and worst coffee machine brands
- Choosing a reliable coffee machine brand
- Common coffee machine problems and how to fix them
Just want to find the best model for a superior morning brew? Head straight to our round up of the best coffee machines.
The combined results from our survey of coffee machine owners and our years of testing coffee machines can help guide you to the brands that produce the best and most reliable coffee machines.
For each brand we'll tell you:
- Average test score – how good each brand's machines are, based on coffee machines tested up until June 2019.
- How reliable it is – we ask coffee machine owners how and when their machines broke so we can estimate the average life expectancy for each brand’s machines.
- How owners rate it – we ask owners how happy they are with their coffee machine and if they would recommend the brand to a friend.
- Our overall verdict – is it worth buying.
You can see a preview of the best and worst scores below:
We have ratings for all the major coffee machine brands, including DeLonghi, Krups, Nescafé Dolce Gusto, Nespresso, and Tassimo.
Only logged-in Which? members can see which brands came out on top in the table below. If you're not yet a member, join Which? for access to this and all our other reviews.
Can't see a particular brand? We couldn't report on all the coffee brands as we didn't get enough responses from owners, but for reviews of coffee machines from brands such as FrancisFrancis, Jura, Sage and Smeg head to our coffee machine reviews.
If you want a coffee machine that lasts, look for a brand that is generally reliable, but also has some good coffee machines to its name.
As the graph below shows, the brand you choose can make a big difference to whether your coffee machine lasts the distance. 88% of machines from the best coffee machine brand remain fault free for at least six years, compared to 78% for the least reliable coffee machine brand.
Coffee machines are generally a little less reliable than other small appliances such as toasters and irons. Choosing from one of the brands with a higher reliability score will increase your chances of getting a long-lasting machine.
We asked coffee machine owners to tell us what problems they had experienced with their coffee machines. Below you can see the most common faults that crop up:
- 21% - leaking
- 15% - issues dispensing coffee
- 14% - limescale
Limescale and issues dispensing coffee were common regardless of type of machine used, whereas leaking was more frequently reported for capsule machines.
Tips for preventing coffee machine problems
It's a bore, but following the manufacturer's recommendations on how often you clean and descale your machine will help to prolong its life, especially if you live in a hard-water area. Look for automatic cleaning and descaling programs to make maintaining it less of a hassle.
Use our handy guide to cleaning your coffee machine to help you get started.
If you're looking for a new coffee machine, our independent coffee machine reviews will tell you which models are easiest to maintain and clean, so you can get a model likely to last longer.