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Which fridge freezer brand?

Top five fridge freezer brands for 2018

By Jess O'Leary

Article 1 of 12

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Top fridge freezer brands

Which fridge freezer brands are best? Our expert charts reveal whether big names such as Beko, Bosch and Samsung are worth buying. 

We've tested and reviewed hundreds of fridge freezers to find the best for chilling and freezing food. On the strength of our extensive test results, we’ve developed an in-depth knowledge of where brands excel, and where they just don’t measure up.

We've crunched the masses of data from our test lab and combined it with our reliability scores to build in-depth profiles of the biggest brands, including Beko, Bosch, Samsung, Smeg and Zanussi. 

In the table below, we've collated all our fridge freezer test results on the current test programme, so you can see at a glance how the key brands stack up against one another. We've also given our expert view of the brand to help you decide whether it's the best one for you.

If you already have your eye on a specific brand, take a look at our fridge freezer reviews to find the right model to suit you.

Fridge freezer brands rated

We've brought together all our know-how about each fridge freezer brand, including recent tests for individual models and owners' feedback from our Which? survey, so you can see straight away which brands are best. For each brand you can find out: 

  • Average test score - how good each brand's fridge freezers are overall, based on models tested between July 2015 and March 2018. 
  • How reliable it is - we ask owners to tell us about any problems they've had with their fridge freezer, and use this data to assess how likely or otherwise each brand's fridge freezer is to let you down. 
  • How owners rate it - how satisfied owners are with their brand of fridge freezer, and whether they would recommend it to a friend. 
  • Our verdict - we tell you, in a nutshell, what we think of the brand. All the well-known fridge freezer brands feature in our tables, so whether you fancy splashing out on a Miele or a Beko, first find out what owners of these brands really think of them. Here's a preview of how the best and worst brands stack up against each other:

We've ranked the top five fridge freezer brands by customer score in the first table below. A brand can only be included in this first table if it doesn't make any fridge freezers that we've reviewed and made Don't Buys for having non-flame-retardant plastic backing. Every other fridge freezer brand we have survey data for has been listed alphabetically in the second table.

Read more about how our investigation into fridge freezer safety has affected our brand rankings below.

Only logged-in Which? members can view our exclusive ratings and verdicts in the tables below. If you're not yet a member, join Which? to get instant access.

Top five fridge freezer brands
Top five fridge freezer brands
Brand name Average review score Reliability rating How owners rate this brand (%) Should I buy it?
Subscriber only content 75% 86% These fridge freezers have the highest average review score of any brand, and the second-highest reliability rating. We're yet to test a bad one, and many are exceptional, so it's no wonder that the brand also got the highest rating from owners. Quite simply, this is one the very best fridge freezer brands around.
Subscriber only content 73% 80% There's little to choose between this fridge freezer brand and the one above. While the latter has the edge when it comes to average review and customer scores, our survey reveals that this brand is fractionally more reliable, so you can expect its products to keep your food in top condition for years to come.
Subscriber only content 68% 80% This was revealed to be among the more reliable fridge freezer brands in our 2017 survey, and it has the joint second-highest rating for customer satisfaction. Plus, although some of this brand's fridge freezers perform better than others in testing, we're yet to see any that perform really poorly, as reflected by the average test score.
Subscriber only content N/A 75% We haven't tested any fridge freezers from this brand recently, but the brand's high customer score and respectable reliability rating suggest that this is a good all-rounder.
Subscriber only content 70% 75% These fridge freezers tend to be expensive, but the brand's high customer score suggests that there aren't many people who regret splashing out. Our results show that it's not the strongest brand when it comes to performance, and it's only average for reliability, so there are brands we'd rank above it.
Table notes Reliability and owners' ratings are based on a September 2017 survey of 2,187 Which? members who own fridge freezers. The average test score is a result of all models tested between July 2015 and March 2018 that are still available to buy in shops. Table last updated in June 2017.

Choosing the best brand of fridge freezer

As you can see from the table above, the brands at the top are the two that have customer scores above 80%, average reviews scores above 70%, and four-star scores for reliability. If you buy your fridge freezer from one of these brands, you are more likely to end up with a machine that will stand the test of time, and chill and freeze your food quickly to help maximise its freshness.

The same can't necessarily be said for the two brands that score two stars for reliability.

How we calculate the best and worst brands

We conduct an annual reliability survey among thousands of Which? members, asking them to tell us about their household appliances. We use the responses to calculate a reliability score based on how long fridge freezers last in the homes of real owners, and the types of faults they develop. 

We also calculate a customer score, which reflects how satisfied real owners are with their brand of fridge freezer and whether they would recommend it to a friend.

We combine all this with the years of testing data we have accumulated by putting fridge freezers through their paces. This gives Which? a unique and comprehensive view of the best and worst brands. 

And because we buy all the samples we test ourselves, and don't accept any advertising, we are completely independent - you can trust us when we make a recommendation.

Fridge freezer safety 

At Which? we continually monitor and vary the assessments that underpin our reviews to take account of changing standards and areas of concern. 

Our research reveals that plastic-backed fridge freezers can dramatically accelerate the spread of flames in the event of a fire. Any fridge freezer that either failed to withstand an open flame for 30 seconds in our fire tests, or else has been deemed to be identical to a fridge freezer that failed to withstand an open flame for 30 seconds, has been made a Don't Buy and scores 0% regardless of how it performed in our chilling and freezing tests.

Our list of Don't Buy fridge freezers shows every model we've uncovered that has plastic backing. Just because a fridge freezer isn't included in this list doesn't mean its backing isn't plastic, however. There's a chance it could be a model we haven't tested, or an older model that's not on sale any more. If after checking our fridge freezer reviews, you haven't seen details of the backing material, please check with the manufacturer. 

If you already own a model with one of these plastic backs, be assured that refrigerator fires are rare. Our March 2018 research into government data found that only 8% of fires caused by faulty appliances were caused by fridge freezers, fridges or freezers. And although these plastic backings may accelerate the spread of flames, they are not the cause of fire itself. 

The manufacture and sale of plastic-backed fridge freezers remains completely legal, thanks to flawed current safety standards that won't be replaced until 2019. However, many manufacturers have committed to replacing plastic backing and are either in the process of discontinuing plastic-backed appliances, or are upgrading to different backs. Our Don't Buy recommendations relate to the plastic-backed versions of any upgraded product. They will remain Don't Buys until the plastic version is no longer available to buy in shops.

Read more about fridge freezer safety.