Best and worst supermarkets
By Ellie Simmonds
Article 8 of 11
How does Ocado compare with other supermarkets? Read on to find out what hundreds of Ocado shoppers think of its service.
Ocado is an online-only grocer – one of only two supermarkets in our study that don't have any bricks-and-mortar stores.
The retailer was founded in 2000, and today its delivery area covers more than 70% of UK households. But is it any good?
Is Ocado the UK's best online supermarket?
We surveyed thousands of shoppers to discover which are the best and worst supermarkets, as rated by their customers. More than 700 Ocado customers rated it on everything from customer service to quality of its produce and value for money.
Which? members can log in to unlock the table below and find out our definitive verdict.
If you're not a Which? member, join Which? to find out what Ocado customers had to say, and which supermarkets were rated best for in-store and online shopping. You will also get access to all our online reviews.
|Ease of finding products|
|Products being in stock|
|Availability of convenient delivery slots|
|Choice of substitute items|
|Range of products|
|Overall quality of own label products|
|Overall quality of fresh products|
|Value for money|
Which? members can log in to unlock the table above and read our analysis.
Not a Which? member? Join Which? to reveal our results and get access to all our online reviews.