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Best and worst supermarkets

Sainsbury's

By Hannah Walsh

Article 9 of 11

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

We asked more than a 4,800 Sainsbury's shoppers what they think of its stores and website - see how Sainsbury's stacks up against other supermarkets.

 

Sainsbury's was founded in 1869, opening its first store in central London. It's now the second-largest supermarket in the UK.

Sainsbury's has almost 600 supermarkets and more than 700 smaller convenience stores, branded as Sainsbury's Local. But is it any good?

Is Sainsbury's the UK's best supermarket?

We surveyed thousands of shoppers to discover which are the best and worst supermarkets, as rated by their customers. More than 4,800 Sainsbury's customers rated Sainsbury's on everything from customer service to quality of food and pricing. Which? members can log in now to discover our results and read our expert analysis.

Members who've logged in can also see which Sainsbury's products are rated as Best Buys. We include Sainsbury's products in tests of food and drink, such as Champagne and cheese, and cleaning products, such as washing-up liquid and dishwasher tablets.

If you're not a Which? member, join Which? to get instant access to our results plus all the reviews on our website.

Sainsbury's stores
Ease of finding products Subscriber only content
Store appearance Subscriber only content
Queuing time Subscriber only content
Staff availability and helpfulness Subscriber only content
Products being in stock Subscriber only content
Range of products Subscriber only content
Overall quality of own label products Subscriber only content
Overall quality of fresh products Subscriber only content
Value for money Subscriber only content
Customer score Subscriber only content
Sainsburys.co.uk
Ease of finding products Subscriber only content
Products being in stock Subscriber only content
Availability of convenient delivery slots Subscriber only content
Choice of substitute items Subscriber only content
Range of products Subscriber only content
Overall quality of own label products Subscriber only content
Overall quality of fresh products Subscriber only content
Driver's service Subscriber only content
Value for money Subscriber only content
Customer score Subscriber only content

 

Which? members can log in now to unlock our results.

Not yet a Which? member - join Which? to see our results, discover which Sainsbury's products are Best Buys and get access to all the reviews on our website.

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