Best mobile networks overview

Mobile phone providers

Best mobile networks overview

By Jon Barrow

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Best mobile phone networks overview

Find out which mobile phone networks have been rated as Recommended Providers - and see which ones you should avoid - based on the views of thousands of phone users from across the country.

In our latest satisfaction survey we spoke to over 4,000 real customers from 12 of the biggest phone providers including EE, O2, Vodafone and Three. They told us exactly what they thought of their phone company, from the customer service on offer to the value for money they get.

Three phone companies did so well that we've made them Which? Recommended Providers. The names may surprise you but all three offer good deals and great service.

In this guide we'll:

  • Tell you which mobile phone networks were rated as Recommended Providers
  • Give you a full breakdown of how each provider is rated for key factors, such as the customer service they offer.
  • Report quotes from real customers on their experiences.
  • Look at each network's coverage.
  • Highlight their deals and incentives.

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We'll tell you exactly what you need to know about all the UK's biggest mobile phone providers and will help you avoid signing up for a deal you'll come to regret.

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Mobile phone provider satisfaction survey results
Provider WRP Customer service Ease of contacting Value for money Incentives Customer score
Subscriber only content Y 79%
Subscriber only content Y n/a 72%
Subscriber only content Y 70%
Subscriber only content   n/a 64%
Subscriber only content   62%
Subscriber only content   61%
Subscriber only content   60%
Subscriber only content   56%
Subscriber only content   54%
Subscriber only content   49%
Subscriber only content   49%
Subscriber only content   46%
Table notes: Based on a survey of 4,101 mobile phone customers conducted in February 2016. WRP stands for Which? Recommended Provider. Customer score combines overall satisfaction and likelihood to recommend. n/a means that we didn't receive enough responses to calculate a rating

Recommendations you can trust

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