29th July 2021
Before signing up for a new phone deal, read our review of iD Mobile to see how its customers rated it in our mobile phone network satisfaction survey.
In our latest survey we spoke to more than 3,900 customers from 15 of the biggest phone providers including EE, O2, Vodafone and Three. They told us exactly what they thought of their phone network, from the customer service on offer to the value for money they get.
In this in-depth review of iD Mobile, we'll:
iD Mobile customer satisfaction survey results
Ease of contacting
Value for money
iD Mobile uses the Three network. iD Mobile is a virtual provider, which means it uses another providers' infrastructure – in this case Three's. It offers 3G and 4G coverage.
You can check coverage where you live by using our free interactive . Simply enter your postcode into the map and it will tell you how good Three's signal is in your area, as well as comparing it with the other providers.
iD Mobile offers a range of pay-monthly and pay-as-you-go (PAYG) deals to customers.
All plans are for 30 days and includes a range of pricing options. Choosing a pay-monthly also allows you to choose whether you want a supplied handset or prefer a Sim-only option.
iD Mobile doesn't have its own stores – instead, it's a Carphone Warehouse brand and so is available exclusively from its branches. And with such a large presence in the UK, it's pretty easy to track down nearby help and advice.
Which? is independent - we work for you, the consumer, so you can be sure that our recommendations are only influenced by our test and survey results. We're not influenced by third parties and we don't accept freebies from product manufacturers or retailers. We buy all the products that we test ourselves, so our advice helps you to make the right choice first time and avoid costly mistakes.