Norfolk And Norwich University Hospital

Norfolk And Norwich University Hospitals NHS Foundation Trust

The Delivery Suite

Contact & visitor information

You will be cared for by midwives with medical facilities and doctors on hand if you need them.

a large unit


births from Apr 2017 to Apr 2018



Labour rooms available

  • Epidural
  • Birth pools available
  • Neonatal Intensive Care Unit (NICU)

Pain-relief options

  • Entonox (gas and air)
  • Diamorphine
  • Meptid
  • Morphine sulphate (Oramorph)
  • Pethidine
  • Remifentanil
  • Sterile water injections
  • Epidural
  • Birth pool
Find out more about pain relief during labour

Having a baby here

During labour and birth

  • If you arrive in the early stages of labour
    • When you're in established labour you'll be admitted to the labour ward.
    • You'll be seen by a midwife who will check the progress of your labour
    • There's an area where you can be assessed
    • Options available are based on the individual need as well as service provision at the time.
      An antenatal bed may be available if required, or it may be possible for you to establish safely within the hospital surroundings, depending on time of day/support
  • Birthing rooms
    • 15 labour rooms
    • 1 Birth pool(s)
      • 0 Inflatable birth pool(s)
      • 1 Plumbed-in birth pool(s)
  • Birth partners
    • If you have a required need for more than 2 supporters during labour, then this will be discussed on an individual basis.
    • The limit depends on the individual circumstances
    • You can have the following number of birth partners with you during labour: 1

Birth facilities

  • Aromatherapy service
  • Bean bags
  • Birth balls
  • Birth mats
  • Birthing couch
  • Dimmable lighting
  • iPod dock
  • Reclining chair
  • Supporting rope or sling
  • TENS machine
  • Hypnobirthing
  • Birthing stools
  • TV
  • Rocking chair

After you've given birth

  • Private postnatal rooms
    • Amenity rooms are not available.
  • Provision for partners staying overnight
    • Partners can stay on the postnatal ward on a chair
    • Partners can stay in a room with you on a camp bed/sofa
    • Within other clinical areas (Delivery Suite/Midwife-led Birthing Unit and Antenatal Ward) the decision is made on an individual basis
  • Your stay after you've given birth
    • After you have given birth you'll be transferred to a bed in the postnatal area
    • Women who've had an uncomplicated birth usually stay for 6-12 hours after the birth
  • Contact & visitor information

How many midwives will I meet?

The maximum number of different midwives you're likely to see for antenatal appointments is 7 and for postnatal appointments it's 4.

You'll see the same midwives throughout your pregnancy and after your baby is born, but different midwives when you're in labour.

Midwives work in teams and are attached to GP surgeries seeing women who are registered within that surgery.
Antenatal and postnatal care is delivered from GP surgeries/Health Centres/Midwifery Bases and within women's homes.

Find out about the benefits of knowing your midwife


* We’ve adjusted the data where it’s based on a small number of women to ensure confidentiality
Compared to the national average, women were:
    What is your situation?

    Is this your first birth?

    Have you had a caesarean for a previous birth?

    Are you at a higher risk of complications?

    Clear answers

    Is this the best unit for you?

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    Who can give birth here?

    • Catchment area
      • Women who live within the catchment area: 1200 square miles covering Central Norfolk
      • You can give birth here even if you don't live in the catchment area

    Support services

    • Accessibility
      • Wheelchair access to the wards and delivery suite
      • Limited mobility: rooms and bathrooms adapted for all women with disabilities.
      • Hearing problems: some pictorial information is available, hearing loop delivery room x1 available.
      • Sight problems: braille documents if required (through support from Blind Association).
      • Learning disabilities: there is a link midwife and involvement of the hospital's Learning Disability Team.
      • Autism spectrum: liaison with the hospital's Learning Disability team
    • Interpreting service
      • The hospital has contract with Intran which provides 24 hour telephone interpretation. Call the ward to arrange this.
      • some cards with key words in different languages, allocation of bilingual midwives.
    • Specialist midwifery teams
      • Antenatal Screening
      • Diabetes
      • Infant feeding
      • Perinatal mental health
      • Substance misuse
      • Vulnerable women
      • IT Midwives

    Women's experiences

    Reviews of this hospital

    Source: Care Opinion
    • Excellent maternity care

      Last year I had a high risk pregnancy with gestational diabetes hence I was under the care of the OB-GYN consultant team for all my antenatal and post operative care. We are truly grateful for the...

      by Anonymous, 09 Aug 2019

      Read on Care Opinion
    • Unacceptable procedures, lack of knowledge, bad...

      Staff - not confident when taking blood, not well educated, poor knowledge. Procedures - 1) taking blood without gloves ( putting both patients and health workers at risk from bloodborne pathogens)...

      by Anonymous, 17 May 2019

      Read on Care Opinion
    Source: CQC

    Care Quality Commission (CQC) Maternity Services Survey 2015

    Scores are for the NHS Trust that this hospital is part of.

    • Labour and birth

    • Staff

    • Care in hospital after birth

    • Labour and birth


      About the same compared with other trusts

    • Staff


      About the same compared with other trusts

    • Care in hospital after birth


      About the same compared with other trusts

    General information

    • Non-NHS Care
      • Private maternity care isn't available here.
    • Breastfeeding accreditation
    • Neonatal care
      • Neonatal intensive care unit (NICU) provides special care for newborn babies in the local area and also for critically ill babies from the surrounding area who need the highest level of nursing and medical care.
    • Food for partners out-of-hours
      • Vending machine
    • Consultant presence
      • Consultants are on the ward 60.0 hours per week (35.7%)
    • Contact information
    • How to book once you're pregnant
      Midwife clinic not at GP premises
      Via your GP
      • Booking phone number: 0160 328 7328
      • If in labour call: 0160 328 7328
    • Outside space
      • Outside space is available for women in labour
      • Women can walk around the grounds of the hospital and through a wooded trail. It is accessible to all those at the hospital.
    • Visiting information
      • Not applicable - No private rooms
      • Partners and own children only from 9am-9pm.
        Other visitors: 2:30-4pm and 7-8pm.
        No children other than siblings.
    • Car parking for women in labour
      • Drop off outside entrance
    • Parking
      • £2.50
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