West Middlesex University Hospital, Isleworth

Chelsea And Westminster Hospital NHS Foundation Trust

The Delivery Suite

Contact & visitor information

You will be cared for by midwives with medical facilities and doctors on hand if you need them.

a medium unit


births from Apr 2017 to Apr 2018



Labour rooms available

  • Epidural
  • Birth pools available
  • Special Care Unit (SCU)

Pain-relief options

  • Entonox (gas and air)
  • Diamorphine
  • Meptid
  • Morphine sulphate (Oramorph)
  • Pethidine
  • Remifentanil
  • Sterile water injections
  • Epidural
  • Birth pool
Find out more about pain relief during labour

Having a baby here

During labour and birth

  • If you arrive in the early stages of labour
    • When you're in established labour you'll be admitted to the labour ward
    • You'll be seen by a midwife who will check the progress of your labour
    • You'll be encouraged to go home
    • There's an area where you can be assessed
    • You can have a bath or use a birth pool if available
    • You can be admitted to the antenatal ward
    • A four-bed early labour room on the antenatal ward.
  • Birthing rooms
    • 12 labour rooms
    • 1 Birth pool(s)
      • 0 Inflatable birth pool(s)
      • 1 Plumbed-in birth pool(s)
  • Birth partners
    • There are no restrictions on how many birth partners you can have.

Birth facilities

  • Aromatherapy service
  • Bean bags
  • Birth balls
  • Birth mats
  • Birthing couch
  • Dimmable lighting
  • iPod dock
  • Reclining chair
  • Supporting rope or sling
  • TENS machine
  • Hypnobirthing
  • Birthing stools
  • TV
  • Rocking chair
  • Other: Midwives have been trained to offer complementary therapy for induction of labour and acupuncture for pain relief in labour

After you've given birth

  • Private postnatal rooms
    • Amenity rooms are available.
    • £200 per night
  • Provision for partners staying overnight
    • Partners can stay on the postnatal ward on a reclining chair
    • Partners can stay in a room with you on a reclining chair
    • The consent of all women in the four-bedded bays must be sought before male partners stay overnight.
  • Your stay after you've given birth
    • You'll be able to stay in the same room throughout your stay
    • Women who've had an uncomplicated birth usually stay for 24 hours after the birth
  • Contact & visitor information

How many midwives will I meet?

The maximum number of different midwives you're likely to see for antenatal appointments is 4 and for postnatal appointments it's 4.

You'll see the same midwives throughout your pregnancy and after your baby is born, but different midwives when you're in labour.

This maternity unit endeavours to provide continuity in the antenatal and postnatal period. We offer caseload care for women who have had gestational diabetes in a previous pregnancy.

Find out about the benefits of knowing your midwife


* We’ve adjusted the data where it’s based on a small number of women to ensure confidentiality
Compared to the national average, women were:
    What is your situation?

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    Who can give birth here?

    • Catchment area
      • Women who live within the catchment area: Hounslow, Feltham, Bedfont, Whitton, Twickenham, Teddington, Isleworth, Brentford, Hampton Hill, Heston and Cranford
      • You can give birth here even if you don't live in the catchment area

    Support services

    • Accessibility
      • Wheelchair access to the wards and delivery suite
      • Limited mobility: Wheelchair accessible rooms.
      • Hearing problems: You can have a partner or family member or carer with you 24 hours a day in all areas of the unit. Relative agencies will also be contacted to assist you and your family.
      • Sight problems: You will receive an individualised care plan.
      • Learning disabilities: You will receive an individualised care plan.
      • Autism spectrum: You will receive an individualised care plan.
    • Interpreting service
      • The Big Word telephone translation service is used to assist non-English speaking individuals. An interpreter can be provided in special circumstances.
      • Some information is available in our top two local languages spoken.
    • Specialist midwifery teams
      • Antenatal Screening
      • Bereavement
      • Diabetes
      • Infant feeding
      • Perinatal mental health
      • Teenage pregnancy
      • Vulnerable women
      • all other illnesses requiring specialist care

    Women's experiences

    Source: CQC

    Care Quality Commission (CQC) Maternity Services Survey 2015

    Scores are for the NHS Trust that this hospital is part of.

    • Labour and birth

    • Staff

    • Care in hospital after birth

    • Labour and birth


      About the same compared with other trusts

    • Staff


      About the same compared with other trusts

    • Care in hospital after birth


      About the same compared with other trusts

    General information

    • Tours
    • Non-NHS Care
      • Private maternity care isn't available here.
    • Breastfeeding accreditation
    • Neonatal care
      • Special care unit (SCU) provides neonatal care for babies in the local area who need extra support but who don't require high dependency care.
    • Food for partners out-of-hours
      • There are a number of 24-hour vending machines available in the hospital for hot and cold drinks, sweets, crisps and snacks.
    • Consultant presence
      • Consultants are on the ward 144.0 hours per week (85.7%)
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    • Contact information
    • How to book once you're pregnant
      Via your GP
      • Booking phone number: 020 8321 5007 or 0208 321 6420
      • If in labour call: 020 8321 5946
    • Outside space
      • There is no outside space available for women in labour
    • Visiting information
      • Visiting as for postnatal ward
      • Partners and your own children only are welcome to visit at any time from 8am-8pm. No other children under the age of 16 are allowed in the unit. Visiting times for all other visitors are from 3-8pm. Only two additional visitors are allowed per bed
    • Car parking for women in labour
      • These are car parks adjacent to the Queen Mary Maternity Unit and Women's Health Unit. Car parking is pay-and-display or pay-on-exit
      • Parking spaces at the maternity unit
    • Parking
      • Up to an hour: £1.40. 1-2 hours: £2.50. 2-3 hours: £3.40. 3-4 hours: £4.30. 4-5 hours: £5.20. 5-8 hours: £6.10. 8-12 hours: £6.80. 12-24 hours: £7.50.
    • Temporary closures
      • Number of times this unit was closed between Apr 2015 - Apr 2016: 1
      • Reason for closure: due to being full
      • If this unit is closed when you go into labour you'll be asked to go to an alternative unit: The Labour Ward
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