Leisure and events
What if that special occasion doesn't go to plan? Or those tickets for a sporting event or a much-loved band don't turn up? Or if a restaurant meal is unpalatable? Our guides can help ensure you’re not out left of pocket.
Weddings
It’s very upsetting to have your special day ruined by poor service, bad food or low quality photographs. If something goes wrong, you have the right to claim compensation. Our guides help you claim if things go wrong.
- Letter to ask for a refund of an unsatisfactory wedding service
- Letter requesting a refund for a cancelled wedding venue
- Letter to complain about late wedding photographs
Event tickets
Buying tickets online can sometimes be a tricky business - especially if you’re not sure if the ticket seller is official and your tickets fail to turn up at all. Read our guides to help you if things go wrong.
- How do I get a refund from a ticket seller?
- Letter of complaint about tickets that didn't arrive on time
- Letter to claim under Section 75 for undelivered tickets