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[Your address]

[Company address]

Dear Sir/Madam

Ref: Damaged Luggage

Flight: [insert flight number]

I flew with your airline on [date] between [departure airport] and [arrival airport].

My checked in luggage [didn't arrive at my destination and when it was returned was damaged/
was damaged on arrival]

Under the Montreal Convention I would like to claim [£xx] compensation for my damaged luggage.

I enclose copies of my receipts for replacement items.

Yours sincerely,

[your name]

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