Barclaycard credit card highlights
- Platinum Travel Card charges no fees for overseas spending
- Competitive 0% deals on balance transfers and purchases
- Easy to manage online
Barclaycard credit card: customer rating
Barclaycard is the biggest provider of credit cards in the UK. It offers a wide range of cards, including competitive 0% balance transfer deals and a fee-free card for spending abroad.
Customers have given their thumbs up to its mobile app as a means of managing the card. However, its overall score of 65% put it towards the bottom (joint 22nd place) of our table.
Visit Which? Money Compare to find out how Barclaycard compares.
How we calculate Barclaycard's ratings
| Barclaycard credit card satisfaction |
Star rating |
|---|---|
| Customer service | |
| Application process | |
| Keeping you up to date with new deals | |
| Communication of changes to terms and conditions | |
| Clarity of statement | |
| Transparency of charges and penalties | |
| Dealing with queries | |
| Dealing with complaints | |
| Rewards and cash back | |
| Ability to manage online | |
| Ability to manage by mobile app | |
| Ability to manage by telephone banking | |
| Charges for using your credit card abroad | |
How we calculate Barclaycard's ratings
Credit card providers chosen for our Which? brand reviews are based on the most popular brands searched for online.
Customer scores are based on an online survey of respondents from the public, which received 6,741 responses in total. They are calculated using a combination of overall satisfaction and the likelihood of recommending the provider to a friend.
Star ratings shown for each category are scored independently of the customer score. These surveys are carried out annually and customer scores are updated accordingly. Providers must receive a minimum sample size of 30 respondents to be included in our customer satisfaction tables.
