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Charles Stanley Direct fund supermarket review

In our review, we analyse the charges levied by Charles Stanley Direct fund supermarket, suggesting which areas provide good value for money and which appear expensive.

In this article
What is Charles Stanley Direct? Is Charles Stanley Direct any good?
What are Charles Stanley Direct's charges? Charles Stanley Direct customer views

What is Charles Stanley Direct?

Charles Stanley Direct is the do-it-yourself or 'execution only' arm of wealth manager Charles Stanley. Charles Stanley Direct charges a relatively low percentage fee, and provides access to Charles Stanley funds and regulated financial advice from its parent company if desired.

Is Charles Stanley Direct any good?

Which? members can exclusively read the the results of our unique customer satisfaction survey, which reveals how customers rate Charles Stanley Direct fund supermarket for seven different elements of its service.

Members can log in to read our analysis. If you're not already a Which? member, you can take a one month trial to Which? Money for £1 to get instant access to all our reviews and results.

Aspect of service Star rating
Customer service Logged out stars
Efficient administration Logged out stars
Online functionality Logged out stars
Online tools and guidance Logged out stars
Information about investments Logged out stars
Clarity of charges Logged out stars
Value for money Logged out stars

What are Charles Stanley Direct's charges?

  • Annual charge of 0.35% on anything up to £250,000 (from 10 September), falling to 0.20% on any money between £250,000 and £500,000, 0.15% on any money between £500,000 and £1m, 0.05% on any money between £1m and £2m, and no charge on money above that
  • Shares, guilts and bonds (including investment trusts and ETFs) cost 0.35% with a minimum of £24 and a maximum of £240 per year. The charge is waived for any month you make a trade
  • £11.50 to trade shares and investment trusts online
  • Free trading for unit trusts and open ended investment company funds

Who is Charles Stanley Direct good for?

Charles Stanley Direct offers great value for those with smaller portfolios. Of brokers who charge a percentage based platform charge, its headline rate of 0.25% is one of the cheapest around.

Who is Charles Stanley Direct expensive for?

However, if you have a larger portfolio, it's likely that you will be better off with the fixed fees offered by the likes of Interactive Investor and Alliance Trust Savings.

Charles Stanley Direct customer views

'Easy, and if I need help, the email service with Charles Stanley works really well, helpful and timely replies. I am quite happy with it.'

'Easy website to use, with good background info to refer to.'

'Through Charles Stanley Direct I have Crest membership, so that my name is on the share register and I receive direct communications from the companies in which I am invested.'