Coventry Building Society mortgages customer ratings
Coventry Building Society has its headquarters in Coventry, but lends mortgages on properties throughout Great Britain.
The table below shows how Coventry Building Society performed in our latest mortgage satisfaction survey, which is based on real customer feedback.
|Customer rating for:||Star Rating|
|Customer service in general|| |
|Value for money|| |
|Keeping you well informed|| |
|Clarity of mortgage statements|| |
|Transparency of charges|| |
|Query and complaint handling|| |
|Ability to overpay or underpay mortgage|| |
|Online access|| |
Star ratings based on a July 2021 Which? survey of 3504 members of the general public in which 68 people told us that they had their mortgage with Coventry Building Society.
What kinds of mortgages does Coventry Building Society offer?
When we checked in September 2021, there were 73 mortgages available from Coventry Building Society. All were fixed-rate deals - meaning your interest rate will stay the same for a set initial period.
Coventry's mortgages came with an initial period of two, five or 10 years.
Does Coventry Building Society offer the best mortgage deals?
Our experts analysed hundreds of mortgages over a four-week period in July and August 2021. They compiled a total of 206 ‘top-10 cheapest deal’ tables based on a variety of borrowing scenarios, and counted how many times each lender featured in a table.
The average number of times a lender made it into a table was 24, but Coventry failed to feature at all, meaning its deals weren't among the cheapest in any of our scenarios. This is why, despite its popularity with customers, we didn't make it a Which? Recommended Provider this time. (Data source: Moneyfacts.)
Interest rates on Coventry Building Society mortgages
In September 2021, the average rate on a two-year fixed-rate mortgage from Coventry Building Society was 1.87%, well below the overall market average of 2.38%.
How much could I borrow from Coventry Building Society?
Coventry will lend to first-time buyers and home movers at 50%, 65%, 75%, 80%, 85%, 90% and 95% loan-to-value. Remortgagers can borrow up to 90% loan-to-value.
Coventry doesn't publish its borrowing caps, so you'll need to speak to the lender or your broker about how much you might be able to borrow in relation to your annual salary.
Can I make overpayments?
Coventry's deals allow you to overpay up to 10% of the mortgage balance each year.
How can I contact Coventry Building Society?
Mortgages from Coventry are available directly and through mortgage brokers.
You can contact Coventry on 0800 121 8899.
Its website is coventrybuildingsociety.co.uk.