We’ve named Prestige Flowers’ Lomond bouquet the best for Mother’s Day, on Sunday 31 March 2019, after putting eight of the biggest online florists in the UK through their paces in a head-to-head Which? test.
At the time of our test, we weren’t able to order bouquets specifically labelled as being for Mother’s Day, so instead we ordered bunches containing flowers commonly paired together for Mother’s Day – roses with germini and/or lilies.
The bouquets were priced between £34 and £37, excluding delivery.
Once delivered, the team, led by Which? Gardening editor Ceri Thomas, judged each bouquet on:
- How well it matched its online description
- The suitability of its packaging and care instructions
- Overall aesthetic appeal
- The quality and condition of the flowers
- How well the flowers lasted after one week
- Value for money
Taking all of these factors into consideration, we’ve ranked the bouquets from Marks & Spencer, Waitrose, Next, Interflora, Moonpig, Prestige Flowers, Serenata Flowers and Flower Station from best to worst in the list below.
Last year, Moonpig was named the best online bouquet for Valentine’s Day 2018.
Best on arrival – the Mother’s Day flowers that impressed on day one
Serenata Flowers, M&S and Waitrose got full marks from us for matching the online picture.
Prestige Flowers and Waitrose impressed us the most on arrival, standing out as the most striking bouquets of the bunch, thanks to their stylish visual appeal.
Ceri said: ‘The Prestige Flowers bouquet is a simple and elegant mix. Although the green chrysanths are more dominant in reality than in the online picture, they give the bouquet a fashionable edge.’
‘The Waitrose bouquet is also very stylish. It’s lovely to have a simple colour scheme that includes unusual choices, such as snapdragon. The big rose heads show real quality.’
Not as described – the Mother’s Day bouquets that didn’t match their description
Interflora, Next and Prestige Flowers only made minor changes to their bouquets so we scored them highly for matched appearance.
However, Flower Station and Moonpig’s bouquets arrived looking significantly different to what we ordered, which let them down in our scoring.
Lots of substitutions
Flower Station’s Sweet Scents of Summer bouquet was advertised as a ‘deliciously scented bouquet of flowers with tiger lilies, grand prix red roses, phlox, brassica and sweet-smelling eucalyptus foliage.’
When it arrived the brassica, phlox and eucalyptus had all been substituted.
The Flower Station website states it may make suitable substitutions of flowers, depending on stock availability, but that it would always aim to notify customers of such a change. We didn’t receive any information of the changes made.
However, although the bouquet was looking tired after a week, the roses hadn’t flopped as much as in the other bunches we reviewed, and the lilies were nicely open and scented.
A shrunken bouquet
Moonpig’s bouquet, part of its The Congratulations Gift Set, looked much bigger and more impressive in the picture. The lilies and lisianthus that arrived were very small.
Ceri said: ‘This one appears a bit second class, with cheaper-looking blooms than the website picture.’
It’s worth noting that after a week, Moonpig’s bouquet was still one of the freshest.
Unless the retailer clearly explains that the type and colour of flowers may vary, it must provide you with exactly what you order.
So if the flowers you receive don’t match the description given or your Mother’s Day bouquet is missing flowers, you can reject them and ask for a refund.
Bruised and damaged – the bouquets that arrived in poor condition
The Flower Station bouquet arrived looking mostly bright and fresh, but had a bit of tearing on the rose petals and white marks on the lisianthus. One lily had brown markings on the outside and one of the lisianthus buds arrived snapped.
Next’s large Kaleidoscope Bouquet arrived looking box-shaped like the slender box it arrived in. The stocks also appeared a bit squashed and the peach germini had petal damage.
We did note Next’s care notice, which said its flowers would arrive ‘sleeping’ to preserve longevity, so may appear wilted on arrival.
Indeed, a couple of days later, most of the flowers had perked up and stayed looking good even after a week.
If your flowers arrive in a sorrowful state, such as wilting or with browning petals or leaves, they are not of satisfactory quality and you should be entitled to a refund.
The worst wilters – the flowers that looked the worst after a week
Waitrose claimed its arrangement will make a wonderful display for seven days on its website. But after a week, both types of roses in the bouquet had flopped and dried out, despite us following the detailed care instructions. The snapdragons and lilies still looked good though.
The germini on Serenata Flowers’ bouquet were dried up after a week and had started drooping from day three, despite having plenty of water. The roses were also dried and droopy after a week. The veronicastrum still looked wonderful after the week, and we found them a much better choice than the blue Dutch irises featured in other bouquets.
Top tips for purchasing Mother’s Day bouquets
Sharing her advice for purchasing Mother’s Day bouquets, Which? Gardening editor Ceri Thomas said:
‘If you want a classy-looking bouquet, go for flowers that are a bit more unusual, such as lime-green chrysanths or large white roses: think boutique hotel rather than garage forecourt!
‘Think about the different types of flowers in the bouquet you’re planning to buy before you commit. Will they stay fresh and open up at the same time?
‘Roses flop and dry out the most over the week and are often an integral part of the bouquet, so it’s very noticeable. Also avoid anything with Dutch iris as they go over very quickly. And if you’re getting a bouquet that also features lilies, the impact of the bouquet will depend on how well they open. Many of ours weren’t open after a week of waiting.’
She also warned that not all lilies are scented. Asiatic types (often orange or yellow) don’t have a fragrance, so avoid those if your mum prefers scented flowers.
Ceri’s top tips for caring for your bouquet:
- Cut off the stems when the flowers arrive before putting them in water
- Use any free flower food you receive
- Follow any other care instructions you receive with the bouquet
- Companies take a lot of care to arrange flowers in a specific way before they send them to you, so we recommend you stick to that arrangement when you put them in your vase
- Keep your vase of flowers in a cool place away from a hot radiator
Mother’s Day flowers late arriving?
All our blooms arrived on time, but if yours arrive late or not at all, you have rights.
If you paid for your flowers to be delivered by a certain date or time, for example, next-day delivery or on Mother’s Day or Valentine’s Day, this is an agreed part of your contract.
So, if your flowers are delivered late, this is a breach of contract and you have the right to terminate the purchase and get a full refund.
Read our advice for more information on what to do if your flowers arrive late.
How we compared the Mother’s Day bouquets
Ceri assessed each bouquet on arrival and then again for longevity after one week.
To impress Ceri and the team, the bouquets had to meet the description and image provided online and not have arrived already looking bruised.
If the flowers arrived with too few blooms, with damaged flowers or not looking as described, we scored them down.
We also assessed the quality and condition of the flowers, the suitability of their packaging, and their value for money.
How we cared for the Mother’s Day bouquets
On arrival we trimmed the stems of all our bouquets and followed any specific care instructions included with the bouquet.
Throughout the week we continued to follow the guidance of the care instructions where they had been provided.
Serenata Flowers, Prestige Flowers, Waitrose and Moonpig provided detailed care instructions. M&S also provided a brief care advice sticker affixed to the cellophane the bouquet came wrapped in.
Flower Station, Interflora and Next provided no care instructions, so we topped the water up once during the week as one might reasonably do.
Bubbles over bouquets?
If you think your mum would prefer a glass of fizz to a bouquet, head to our food and drink taste tests instead, where we’ve ranked the best Champagne and best prosecco that you can buy in UK supermarkets.