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What’s new in Which? magazine August 2020

Take a look inside the latest issue of Which? as we investigate how ditching branded printer cartridges for top-rated alternatives can save you more than £400

What’s new in Which? magazine August 2020

Which? magazine is the UK’s bestselling monthly, trusted by more than 600,000 subscribers. It’s packed with reviews, advice, investigations and news – our aim is to make individuals as powerful as the organisations they deal with in their daily lives.

If you’re not yet a Which? member, we’re offering a sneak peek at the product reviews and investigations that are featured in the latest issue.

Which? magazine August 2020

In this month’s magazine, Which? senior researcher Hollie Hennessy explains how you can avoid rip-off printer ink. Pound for pound – or more accurately ml for ml – printer inks can be dearer than such luxuries as 32-year-old Scotch whisky, high-end champagne and Chanel No 5.

Would you be happy to stump up £96 for just one set of replacement cartridges for a Best Buy printer, even if it does produce top-quality prints? Neither would we.

To find out more on the difference between branded and third-party inks, we surveyed more than 8,000 Which? members on the topic. We asked which ink cartridges you use and your experience with them, then ran the top brands through our print-quality lab tests.

Meanwhile, Which? researcher Louise Muyanja explores how inadequate security support for mobile phones is putting second-hand devices at risk and contributing to global e-waste.

In an online survey of 1,251 Which? members in May, 62% said that they think a mobile phone is broken down for parts when it’s sent for recycling, but our investigation found that it’s far more likely your phone will be resold. With some Android phones losing important update support after a little over two years, this leaves future owners potentially using unsecure devices.

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Also in this month’s magazine:

  • The perfect blend Jake Massey explains how to choose the best blender for your lifestyle and reveals our top picks.
  • 2020 vision: the best and worst opticians Anna Studman brings you our latest rankings for in-store and online opticians, and explains how social distancing has impacted your eyecare options.
  • 18 Don’t Buys to avoid this summer Patrick Gallagher rounds up the worst products to come out of our recent tests.
  • Why small TVs aren’t good enough anymore Martin Pratt explains why most households should buy bigger.

From the editor

An investigation in 2017 by Consumer Reports (CR), our American counterpart, found that car insurers charged higher premiums in some postcodes predominantly populated by ethnic minorities, in a way that couldn’t be explained by risk data alone. In 2019, CR reported that African Americans were more likely to have chronic pain symptoms dismissed by doctors. And this year, CR used its research to highlight the disproportionate impact of COVID-19 on Black and Hispanic communities.

These are just three recent examples of CR journalism that has exposed some of the systemic racism and discrimination faced by US consumers. And, following June’s global anti-racism protests, it has prompted some difficult questions about our own work. Because the truth is that we haven’t done enough to investigate and report on the racism faced by consumers on this side of the Atlantic.

Our consumer landscape – from retail and travel to health and finance – needs more scrutiny. In this month’s magazine, my colleague Reya El-Salahi shares some of her experiences.

So we need to do better. Not with quick fixes or tokenism, but with a sustained commitment. And we must do more to be representative of UK consumers – by better reflecting diversity with the experts we use, the people we feature and the images we choose. We want to hear about your experiences too. If you’ve faced racism as a consumer, please email yourstory@which.co.uk.

Harry Rose, Editor, Which? magazine

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  • The latest product reviews and test results from our test labs
  • All our Best Buy and Don’t Buy verdicts
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