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Free smartphone apps that could save your life in an emergency

It only takes couple of minutes to set up life-saving features already built into your iPhone or Android phone
Using What3words

We don’t tend to think of our phones as safety devices, but most models include features that could make all the difference in an emergency. While the hope is that you’ll never need them, it’s always wise to be prepared.

Both iPhone and Android smartphones come with pre-installed features designed to help in a life-threatening situation. On an iPhone, you can set up your Medical ID in the Health app, and use the Emergency SOS feature to call for help quickly. Android owners can use the Personal Safety app on Google Pixel, or the Emergency SOS feature on other models.

Below, we explain how you can easily set up these safety features. Plus, we’ve recommended additional free apps for first aid guidance and for sharing your location with family and friends. 

At a glance: setting up safety features

  • On iPhone – Open the Healthapp and tap your profile picture. Select Medical ID and add your health details (such as medications and allergies), then fill in the Emergency Contacts section.
  • On Google Pixel – Open the Personal Safetyapp. Select Your Info and fill in the Medical information and Emergency contacts sections.
  • On other Android devices – Precise steps vary by brand. For example, Samsung users can try Settings > Safety and emergency. If you’re unsure, check your manufacturer’s website for guidance.

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How to set up Medical ID on iPhone

Apple Health app

Apple's Health app acts as the home for your medical information and emergency contacts. To get started, open the app from your home screen and tap your profile picture in the top-right corner. From here, you can begin configuring your medical profile.

Select the Medical ID heading. You can now add various details, including your name, age, medical conditions, medications and allergies. You can also configure the Emergency Contacts section, determining who will be notified if you use the Emergency SOS feature (more on that below).

For anything else, the Notes section lets you manually add extra details that might help emergency services – for example, information about mobility issues or implanted medical devices.

Under the Emergency Access heading, enable Show When Locked. This allows emergency workers to see your vital information without needing your passcode. If someone tries to unlock your phone in an emergency, they can tap Emergency > Medical ID from the lock screen to access these details.

Emergency calling on iPhone

On iPhone, Emergency SOS is used for quickly contacting emergency services. Here's how to use it:

  1. Simultaneously press and hold the side button (right) and the bottom volume button (on the left of your iPhone).
  2. The Emergency SOS slider will appear, along with a countdown and alert sound.
  3. To call immediately, drag the slider. If you keep holding until the countdown ends, your iPhone will dial automatically.

Bonus tip: On iPhone 14 or later, if you navigate to Settings > Emergency SOS, you can enable Call After Serious Crash. If you're in a car crash, your phone will automatically call emergency services. The phone will start a countdown and sound an alarm before the call.

How to set up Personal Safety on Android

Personal Safety app on Android

The Personal Safety app is pre-installed on many Android devices, including Google Pixel models. To access it, swipe up to open your app tray and search for Safety.

Get started by loading up the app and selecting the Your Info tab. Select Emergency info access, then enable Show when locked. Return to the home page, tap Medical information and fill in the various sections, including blood type, allergies, pregnancy status, organ donor status, medications, home address and additional medical notes. 

It's also worth taking a moment to set up the Emergency contacts page. Open it, then select Add contact. To help in an emergency, people can view and call these contacts without having to unlock your phone. Emergency workers can access your medical information and contacts by turning on your phone, then tapping Emergency at the bottom of the screen.

If you tap the Features tab, you can also enable Car Crash Detection on some Android phones – at the time of writing, this is exclusive to Google Pixel. When a crash is detected, your Pixel will vibrate and sound an alarm. You’ll then have the opportunity to place an emergency call or dismiss the warning.

Emergency calling on Android

The way you can quickly place an emergency call on Android varies by manufacturer.

For example, on Google Pixel and Samsung devices, you can press the Power button five times in quick succession, then follow the on-screen instructions to start the call.

For detailed instructions on other brands, see our guide on how to make an emergency SOS call from your mobile phone.

Phone running slowly and planning to buy a new one? Discover which models we recommend – see best mobile phones

Free emergency apps

What3words

What is it? An app designed to make sharing your exact location simple.
Available on: iOS, Android

What3Words

When you’re in a remote location and need to call for help, giving directions can be tricky – particularly if there are no landmarks or clear street signs.

The What3words app can help by converting your position into a three-word code that can be shared with emergency services or contacts. For example, instead of describing your location with a long GPS coordinate, you could simply say you’re at star.radar.happy (as shown above).

In the UK, many emergency services now accept What3words locations when you dial 999. But even outside of an emergency situation, you might find the app useful.

First aid (British Red Cross)

What is it? Teaches you essential first aid skills through simple guides.
Available on: iOS, Android

Red Cross app

If you find yourself in an emergency, knowing what to do before professional help arrives can make a world of difference. To help you improve your first aid skills, this free app from the British Red Cross provides clear, step-by-step advice.

Load up the app and select the First aid tab. From here, you’ll see a list of medical emergencies that you can tap to learn more about. For each category, you can either choose Learn more for step-by-step guidance or Test yourself for a quick quiz.

It’s also worth noting that the British Red Cross has another dedicated app that's specifically for learning baby and child first aid, available on both iOS and Android.

WhatsApp (location sharing)

What is it? Share your live location for 15 minutes or several hours.
Available on: iOS, Android

WhatsApp location sharing

From the conversation window in WhatsApp, you can share your location in a couple of taps – ideal for letting friends or family know exactly where you are.

Depending on your setup, you may have to enable WhatsApp to have access to your location. From the iPhone Settings screen, scroll and select Apps > WhatsApp > Location and choose Always. You can disable this later, if you prefer, once you've finished sharing. On Android, try Settings > Location > App location permissions.

To try sharing your location in WhatsApp, open up the relevant chat. To the side of the field where you'd usually type your message is a Plus icon on iPhone and a paperclip icon on Android – tap it, then select Location > Share live location. Choose how long you want your location to be shared: 15 minutes, 1 hour or 8 hours. You can also select Stop sharing whenever you want.

If you just want to send a snapshot of your location, so the app doesn't continue tracking you, choose Send your current location instead.

You're probably familiar with the fundamentals, but there are plenty of lesser-known WhatsApp features to try in 2025 – including the Meta AI assistant.

Google Maps (location sharing)

What is it? Share your whereabouts on other messaging apps using a unique Google Maps URL.
Available on: iOS, Android

Google Maps share screen

Like WhatsApp, Google Maps has its own location-sharing feature. You can choose exactly who sees your location and for how long, making it useful in both everyday situations and emergencies.

To try it, open Google Maps and tap your profile picture in the top-right corner, then choose Location Sharing. Select Share location, then how long you want your details shared for. Tap a contact in the list of suggestions and choose Share.

Unlike WhatsApp, Google Maps doesn’t require you to be in an active chat, making it a more flexible option.

Bonus tip: downloading maps for offline use will help you navigate a new area even if you don't have signal. Tap your profile picture in the top-right corner and choose Offline maps. (See also: Google Maps and Apple Maps features you need to try.)

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