Parents are being advised toreturn a baby carrier from baby brand Red Kite, because of a faulty clip that could mean babies are dropped.
The carrier in question in Red Kite's 3 Way Baby Carrier. The affected products were sold between November 2017 and April 2018 and have the following batch codes:
The batch reference can be found on the label in the bottom of the baby carrier.
A spokesperson for Red Kite said: 'We have become aware that some 3 Way Carriers from the above mentioned batches may have a manufacturing defect.
'This defect can cause the clips to fail and poses a risk to the user of the product.'
Red Kite has advised anyone who has one of the affected carriers to stop using the item immediately and to call 01454 326555. It also highlights that proof of purchase is needed to receive a refund.
Which? consumer rights expert Melissa Massey said: 'When returning faulty products, you may be asked to provide proof of purchase. Proof of purchase, like a bank statement, is enough evidence to provide you purchased the goods - it doesn't have to be a receipt.
'In many cases it would be unreasonable for a retailer to expect you to have kept your receipt, especially if the goods develop a fault after several months.
'If you didn't buy the product, but a family member or friend did, you'll need to ask them to reach out to the retailer on your behalf with proof of purchase. This is because the contract is between the retailer and purchaser of the goods.'
We haven't tested this particular baby carrier. But for each baby carrier that we test, we put it through a range of tests and checks to ensure they're safe.