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Banks failing to support disabled customers

Banks failing to support disabled customers

A unique Which? survey has exposed the challenges disabled people face when carrying out everyday banking tasks – and the banks that don't do enough to remove them. 

The Alan Turing £50 note: eight things you need to know

The Alan Turing £50 note: eight things you need to know

The new plastic Alan Turing £50 note has entered circulation. Find out everything from how rare it is to when paper notes will be withdrawn

Lloyds Bank and Halifax to close 44 bank branches in 2021

Lloyds Bank and Halifax to close 44 bank branches in 2021

Which? reveals the full list of affected sites plus what you can do if your local Lloyds or Halifax branch is about to disappear.

The future of cash: seven things we learned from the Which? Cash Summit

The future of cash: seven things we learned from the Which? Cash Summit

The Treasury revealed the next steps for legislating cash access, UK Finance announced a new action group and we launched our cash acceptance pledge.

Some of the biggest names in retail take Which?’s Cash Friendly pledge

Some of the biggest names in retail take Which?’s Cash Friendly pledge

Aldi, Asda, Co-op, John Lewis, Lloyds Pharmacy, Waitrose, and more take the pledge giving shoppers the confidence that their cash won’t be rejected at the till.

Can cashback without a purchase solve the access to cash crisis?

Can cashback without a purchase solve the access to cash crisis?

Corner shops, cafes and pubs will soon be allowed to give you cashback without you having to make a purchase, but Which? is warning more needs to be done to protect cash access.

Which? calls for urgent government action to protect access to cash

Which? calls for urgent government action to protect access to cash

Which? is calling for the government to take action to protect cash, as new analysis shows more people are being forced to pay to withdraw money from ATMs.

All eight banks respond to call from Which? on cash access – is it enough?

All eight banks respond to call from Which? on cash access – is it enough?

The UK’s biggest banks have rallied around protecting access to cash, but the varying levels of commitment underline the urgent need for government action.

Which? sets banks two-week deadline to protect the fragile cash system

Which? sets banks two-week deadline to protect the fragile cash system

Which? is urging the eight largest retail banks to commit to maintaining cash access as our analysis shows 13,000 cash machines have disappeared in three years.

HSBC to close 82 branches in 2021

HSBC to close 82 branches in 2021

HSBC has revealed plans to close 82 of its branches by the end of September 2021, reducing its number of banks from 593 to 511. Find out if your local is on the list.

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