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What is Sky Broadband Boost and should I get it?

What is Sky Broadband Boost and should I get it?

Sky offers 'Boost' as an add-on - it's available with all of its broadband packages. But what does it include and is it worth the additional fee each month?

Six things to look out for when you sign a new broadband contract

Six things to look out for when you sign a new broadband contract

Finding the best broadband deal isn’t as simple as finding the cheapest tariff. There are other costs to consider - plus some providers will sweeten their deals with additional incentives.

Switching broadband provider is set to become even easier

Switching broadband provider is set to become even easier

The new 'One Touch Switch' process will not only make switching easier, it'll be faster too - taking just as little as one day.

Virgin Media and Three named worst for complaints by Ofcom

Virgin Media and Three named worst for complaints by Ofcom

Complaints about pay-monthly mobile have remained constant, but complaints about broadband services rose at the start of 2021 - reaching a three-year high.

How to know it’s time to leave your broadband provider

How to know it’s time to leave your broadband provider

If you're one of the people struggling with a poor connection you may be wondering whether a change is worth it. We asked those who had switched what made them take the plunge - if any of their reasons speak to you, you may find that it’s also for you to to switch provider.

6 in 10 consumers not yet aware of gigabit-capable broadband

6 in 10 consumers not yet aware of gigabit-capable broadband

Rollout of gigabit-capable broadband should ensure the UK’s infrastructure can continue to meet the demand for years to come

5 reasons you’re wrong about switching broadband provider

5 reasons you’re wrong about switching broadband provider

Only a third those who had never switched told us it's because they are happy with their provider

Telecoms regulator calls on providers to improve customer service

Telecoms regulator calls on providers to improve customer service

While Ofcom acknowledged that the covid-19 pandemic has significantly impacted providers' call centre capacity, it says adequate measures should now be in place to support customers.

Broadband annual price rises: which providers hike costs the most?

Broadband annual price rises: which providers hike costs the most?

Unlike the price rises announced by other providers, these are baked into consumer contracts - meaning customers have no choice but to pay them, and they happen annually.

BT to offer half price fibre broadband to households on benefits

BT to offer half price fibre broadband to households on benefits

Home Essentials will include both fibre broadband and calls for as little as £15 a month – around half the price of BT’s standard fibre package.

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