We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Coronavirus Read our latest advice
Best deals in the January sales revealed by Which?

Best deals in the January sales revealed by Which?

Thanks to our experts' extensive pricing knowledge, we only feature deals that we genuinely consider to be good value.

Virgin Media announces new broadband and TV price rises: what are your options?

Virgin Media announces new broadband and TV price rises: what are your options?

Some customers will face increases costing between £30 and £54 per year. The price rises will apply from March 1, 2021.

Best Black Friday broadband deals for 2020

Best Black Friday broadband deals for 2020

We'll sift through the Black Friday 'bargains' from each provider as they appear, to help you decide who to choose for great value broadband.

Broadband customers could save millions as providers commit to price changes

Broadband customers could save millions as providers commit to price changes

A review of pricing practices by Ofcom, the telecoms regulator, has seen EE, Plusnet and Sky joining BT, TalkTalk and Virgin Media in an agreement to give all existing customers access to prices offered to new customers.

Vulnerable broadband, phone and pay TV customers must be treated fairly

Vulnerable broadband, phone and pay TV customers must be treated fairly

Ofcom has laid out a set of measures for providers to use to help vulnerable customers as the coronavirus pandemic has increased the potential for customers’ circumstances to change suddenly.

What is Sky Broadband Boost and should I get it?

What is Sky Broadband Boost and should I get it?

Sky offers 'Boost' as an add-on - it's available with all of its broadband packages. But what does it include and is it worth the additional fee each month?

Broadband customers face price rises during lockdown: what to do if you can’t haggle or switch

Broadband customers face price rises during lockdown: what to do if you can’t haggle or switch

More than half of the broadband customers we surveyed told us they had struggled to contact their broadband provider in the past month.

Major telecoms providers Virgin Media and O2 announce plan to merge

Major telecoms providers Virgin Media and O2 announce plan to merge

'The proposed merger of two of the biggest players in the telecoms industry could have a significant impact on consumers, so the competition regulator should investigate closely.

Automatic compensation paused for broadband and landline customers

Automatic compensation paused for broadband and landline customers

The scheme usually means that customers of certain providers are automatically compensated if they are left without service or if an engineer fails to turn up or cancels at short notice, but current circumstances mean that providers are less likely to be as able to carry out repairs, install new services or make home visits than they usually would.

Is now a good time to switch broadband provider?

Is now a good time to switch broadband provider?

Usually switching providers can be a great way to save money and get a better service but with broadband providers and networks facing an unprecedented amount of strain, the landscape has changed.

Back to top
Back to top