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Virgin Media worst for broadband outages as automatic compensation introduced

One in six Virgin customers said they had been left with no connection for hours or days at a time.

Plume Adaptive WiFi launches in the UK

Plume has announced that the UK will be the first consumer market outside of the US to receive its cloud-based Adaptive WiFi, HomePass and AI Security services. Plume will be...

Best & worst broadband 2019: big providers failing customers

In our latest survey, we've found that the customers with the biggest broadband providers are the least likely to be satisfied.

New rules mean better advice on broadband speeds

A new code of practice from telecoms regulator Ofcom have now come into effect, requiring broadband providers to clearly tell customers how fast their speed will be before they sign...

Sky to raise its broadband and TV prices in April

Sky is raising prices starting from April this year, with broadband, television and phone calls all affected. Find out whether you're set to be hit by a price rise and what you can do about it.

Is switching broadband provider as hard as finding love?

When we surveyed 2000 people about whether finding a new partner or switching broadband was trickier, we were surprised by some of the results

Which? reviews BT Complete Wi-Fi: can it really fix bad wi-fi in the home?

With homes now more connected than ever, weak wi-fi can be infuriating. BT is so confident it has the solution with its new Complete Wi-Fi, it ‘guarantees’ a strong signal...

Blue and red fibre optical cables on a black background

Virgin Media is trialling the UK’s fastest home broadband

The service, set up in Cambridgeshire, allows for speeds 22 times faster than the top speed Virgin currently offers – and more than 200 times faster than the UK’s average connection.

Does your area have the UK’s slowest broadband?

New Which? analysis of customer speed tests has found the areas of the country suffering from the slowest broadband - while many rural areas are affected, some cities come up short too.

TV and broadband customers could be overpaying £690 each year

We've found that customers with TV and broadband bundles from the big providers could be paying nearly £700 more than new customers are charged annually.

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