Small energy companies
Small energy companies A-M
By Sarah Ingrams
Article 2 of 3
Other energy brands A-M
Looking for a green tariff, a cheaper tariff or a more personal service? Here we tell you what you need to know about the smaller energy suppliers, listed alphabetically from A-M.
There are currently more than 70 firms you can buy your gas and electricity from in England, Scotland and Wales. That’s more than 11 times the number that existed in the 1990s when the market was privatised, creating the six biggest suppliers: British Gas, EDF, Eon, Npower, Scottish Power and SSE.
Though the Big Six energy firms still dominate the market – more than 80% of us use their services – there's lots of small energy companies trying to set themselves apart. So use this to your advantage and seek out an energy supplier that suits you.
To help you get started, here's an introduction to every small energy supplier in Great Britain. Click on a company’s name below to skip to its profile.
Firm not listed here? Check our other energy brands guide for companies we’ve reviewed. If you live in Northern Ireland, find out what Northern Ireland gas and electricity customers think of their supplier.
- Affect Energy, Angelic Energy, Atlantic
- Better Energy, Boost, Breeze Energy, Brighter World Energy, Brilliant Energy, Citizen Energy
- Daligas, E, Energy SW, Engie, Enstroga, Entice Energy, EPhase, ESB Energy, Eversmart Energy
- Fairer Power, Fischer Energy, Fosse Energy, Future Energy
- Gen4u, Glide, GnERGY, Go Effortless, Great North Energy, Green Energy UK, Green Network Energy, Gulf Gas and Power UK
- Igloo Energy, Leccy, LoCO2 and Lumo
Owned by Islington Council, Angelic Energy is a not-for-profit energy provider launched in October 2017 in partnership with Robin Hood Energy. The council says its aim is to help London residents cope with the rising cost of living. Its advisers will help customers through the switching process.
Affect Energy is two years old and based on the south coast in Shoreham-by-Sea. In September 2018 it was bought by Octopus Energy. Octopus Energy CEO Greg Jackson said: 'Affect's team deliver outstanding service to customers, and it's a pleasure to acquire such a special business as we continue to grow and learn'.
We included Affect Energy in our snapshot call waiting investigation for the first time this year and found it was the fastest to answer customers' calls, in just 10 seconds on average. It was also speedy to answer emails, taking less than a day on average.
Atlantic is a trading name of SSE. It joined the large supplier in 2004 and was called Atlantic Electric and Gas before this.
You can find out more about SSE and what its customers think of it in our full SSE review, which includes a customer satisfaction score and information about energy prices.
A small new company based in Nottingham, Better Energy only supplies gas at this stage but has plans to supply electricity in the future.
It's offering some very competitive gas tariffs and was in the top five cheapest gas-only deals for February 2016.
Launched in September 2017, Boost is Ovo Energy’s dedicated pay-as-you go energy brand. Previously called Ovo Energy Smart PAYG+, Ovo said it split the brands to ‘better serve our pre-pay energy customers, offer fresh thinking and innovative new products and services to meet the unique needs of this market’.
Boost lets customers top up via a smartphone app linked to a smart meter, schedule automatic top ups, and track their energy use.
Breeze Energy says its aim is to help people use less energy. Based in the north-east of England, it offers a fixed tariff exclusive to the region.
Launched in December 2016, Brighter World Energy stopped trading in January 2018. It said its business model ‘was unsustainable due to market conditions’. Its supply partner Robin Hood Energy has taken on all of its customers.
Brighter World Energy’s aim was to build a solar-powered micro grid in an African village for every 2,000 customers it gained.
This new electricity-only supplier sources 90% of its electricity from renewables and the remainder from natural gas. Its tariffs have exit fees of up to £40 but Brilliant Energy says it’ll waive these if you’re not happy and switch within the first two months of your contract.
Southampton Council launched Citizen Energy for its residents in 2018. It’s a not-for-profit company and Robin Hood Energy supplies customers’ gas and electricity. Those living in parts of the south or south-west England or midlands can now be supplied by Citizen Energy.
Daligas only supplies gas to households, and offers a fixed and variable gas tariff. Its fixed gas tariff does not have an exit fee.
This small firm is based in London.
E is a supplier of electricity and gas mainly to customers on pre-payment meters. It offers one fixed-price tariff.
In May 2018, Ofgem alleged that E, along with Economy Energy and consultancy firm Dyball Associates, breached competition law. Ofgem said the two companies agreed not to target each others' customers in face-to-face sales for several months in 2016. It claims this 'prevented, restricted and distorted competition amongst energy suppliers'.
E was also in trouble with the regulator in November 2017. It agreed to pay £260,000 in redress for failures to make its sales agents transparent or to carry out sufficient background checks on them.
Ofgem found that sales representatives for Energy Watch UK presented themselves as an independent price comparison service, rather than revealing they worked for E. Ofgem said: ‘E’s management knew of these failures in 2014, but did not correct them until 2017’.
A new entrant in the energy market, Energy SW is only available to people living in properties owned by social housing consortium Advantage SW. Energy is supplied by Ovo Energy, as is customer service and billing.
When Engie started supplying homes in March 2017, it was the largest company to enter the UK domestic energy market in 15 years. It now supplies around 75,000 homes.
Formerly called GDF Suez, Engie’s a global energy supplier and generator, and owns a hydropower station in North Wales.
Engie committed to rolling customers onto its cheapest equivalent tariff (from May 2017) when their fixed deal ends. It calls this its ‘rollover promise’.
It also launched Engie Tracker in September 2017. The price of this tariff is updated every month to reflect the wholesale price of energy. So customers' bills can rise and fall. Engie says this 'provides fairness and transparency of pricing'.
All of Engie's tariffs have 100% renewable electricity. It also offers one with 100% renewable gas.
Our undercover call waiting investigation in September 2018 found that Engie was one of six firms to answer the phone in less than a minute on average. It didn't respond within two weeks to any of the emails we sent, however.
Part of a European-wide energy group, Enstroga has recently joined the UK marketing offering tariffs with 33% renewable electricity. It claims to provide ‘transparent, flexible and friendly’ service.
Entice Energy is a gas-only supplier based in Derby. If offers two tariffs – one fixed and one variable. It says it offers ‘energy free customer service’ which means you pre-book a time slot to speak with customer services.
EPhase says it’s committed to offering an automated service, underpinned by smart metering technology. Based in Shropshire, its tariffs include a market price tracker and packages to incorporate your own renewable electricity generated from solar panels.
ESB stands for Electricity Supply Board, which is the state energy provider in Ireland. It recently became a domestic energy supplier in England, Scotland and Wales, after already being involved in the power generation sector in Britain.
ESB Energy pledges to be innovative, responsible and easy to deal with.
‘Cheaper, smarter energy’ is what new supplier Eversmart energy claims it’ll deliver. The Manchester-based firm says it’ll install smart meters for customers when they sign up and offers smartphone-based customer services.
Fairer Power is a new entrant in the energy market and is only available to residents in the Cheshire East region.
This firm is a partnership between Cheshire East Council and Ovo Energy. It's owned by Cheshire East Council, and is managed and administrated with the help of Ovo Energy.
Fairerpower offers three tariffs: a variable tariff, a fixed tariff and a tariff for pre-payment customers.
A new energy market entrant in January 2017, Fischer Energy offers just one variable tariff. Its electricity is 100% renewable, bought from Danish firm Dong Energy which generates it from wind farms.
Based in Leicester, Fischer Energy is an expansion of an existing storage heater business. It says it aims to sign up 40,000 customers in its first year.
Homes in Leicester and Leicestershire can buy gas and electricity from Fosse Energy. It’s a partnership between Leicester City Council and Leicestershire County Council and Robin Hood Energy. It says it’s not-for-profit and aims to save its customers money.
Future Energy ceased trading on 25 January 2018. When an energy supplier goes bust, your gas and electricity supply are not affected. Read more advice on what to do if your energy company goes bust.
Green Star Energy took on all of Future Energy’s customers and kept customers’ prices the same until 30 September. It honoured all customers’ credit balances, including if they had switched away from Future Energy.
Current customers’ credit was used to offset future energy use. If you switched away before Future Energy went bust, contact Green Star Energy to get a refund.
Future Energy had about 10,000 customers, most of whom live in Newcastle, where the company was based. It said it was committed to offering low prices and transparent billing.
Launched in spring 2017, Gen4u stopped trading in trading in September 2018 owing to financial difficulties. If you’re one of its 500 customers, you’ll be moved to Octopus Energy – energy regulator Ofgem’s choice – and it will contact you.
Your energy supply will not be affected and your credit balance will be protected. Know your rights if you energy company goes bust.
GnERGY was launched in December 2013 and is a community-owned company that offers competitive tariffs.
What makes GnERGY unique is that the company is run by ex-Gurkhas, who say they run the company in the same way they approach life – with efficiency, commitment, simplicity and honesty.
Its UK-based customer service team speaks English, Nepali and Hindi.
Based in Staffordshire, this small company's starting motivation was to provide cheaper energy for friends and family. It offers a competitive tariff and has one simple tariff-pricing structure.
It was formed in 2015, and says it's committed to clear bills and accountability.
This not-for-profit energy supplier is a partnership between Robin Hood Energy and Doncaster Council. Great North Energy states its aim is to ensure local people get a fair deal on gas and electricity and good customer service.
Green Energy UK sources all of its energy from green and renewable sources. None of its electricity comes from coal or nuclear power and it sources 100% ‘green’ gas from anaerobic digestion. It says it aims to make renewable energy mainstream and to offer competitive prices.
It was the first energy supplier to launch a dual-fuel tariff, which uses a smart meter to charge customers different electricity rates depending on the time of day.
Called TIDE, it costs just 4.9p per unit of electricity used between 11pm to 6am, but up to five times as much at peak times. It may suit you if you use lots of electricity at night, similar to Economy 7 or Economy 10 tariffs.
None of Green Energy UK's tariffs have exit fees, and its electricity-only tariff has no standing charge.
Originally an Italian gas and electricity company, Green Network Energy began supplying customers in the UK in 2017. It says it’s aimed at Italian expats, has a bilingual call centre and website, with headquarters in Rome. Its tariffs include 100% renewable electricity and ‘family’ tariffs, which it says are designed for high energy users.
We included Green Network Energy in our snapshot call waiting investigation for the first time in September and October 2018 and found that it was the slowest firm included to answer customers' emails. It took over 11 days, on average, to get an email response. When we phoned, it took 13min 59sec to speak to a human on average. The fastest firm managed 10 seconds.
A brand known for its petrol stations, Gulf has now launched as an energy supplier for customers in England, Scotland and Wales. It says it offers easy-to-understand tariffs and good value prices.
Southampton-based Igloo Energy says it’s an energy company ‘built for your smartphone’ and aims to make customer homes smarter and more efficient. It says it will use data from smart meters to help customers save energy.
Liverpool Energy Community Company (The Leccy) launched in 2017. Leccy is a not-for-profit energy company set up by Liverpool City Council in partnership with Robin Hood Energy. It states it’ll also advise customers how to switch from prepayment energy meters to cheaper direct debit tariffs.
LoCO2 joined Solarplicity in April 2017, and now operates under that name. Find out more in Other energy brands N-Z.
Lumo joined the market in summer 2018, offering one app-only energy tariff. Its help centre is online-only too, and it says customers can track their usage, see their bills and balance, and submit meter readings via its app.
You have to take both fuels and have a smart meter installed within six months of signing up.
Want to save money on your energy bills? Use our independent switching site, Which? Switch, to find the cheapest energy deal.