Small energy companies
Small energy companies A-M
By Sarah Ingrams
Article 2 of 3
Other energy brands A-M
Looking for a green tariff, a cheaper tariff or a more personal service? Here we tell you what you need to know about the smaller energy suppliers, listed alphabetically from A-M.
There are currently more than 70 firms you can buy your gas and electricity from in England, Scotland and Wales. That’s more than 11 times the number that existed in the 1990s when the market was privatised, creating the six biggest suppliers: British Gas, EDF, Eon, Npower, Scottish Power and SSE.
Though the Big Six energy firms still dominate the market – more than 75% of us use their services – there are lots of small energy companies trying to set themselves apart. So use this to your advantage and seek out an energy supplier that suits you.
To help you get started, here's an introduction to every small energy supplier in Great Britain. Click on a company’s name below to skip to its profile.
Firm not listed here? Check our other energy brands guide for companies we’ve reviewed. If you live in Northern Ireland, find out what Northern Ireland gas and electricity customers think of their supplier.
- Affect Energy, Ampower, Angelic Energy, Atlantic
- Beam, Better Energy, Breeze Energy, Brilliant Energy, Cardiff Energy Supply, Citizen Energy
- Daligas, E, Energy SW, Enstroga, Entice Energy, ESB Energy, Eversmart Energy
- Fairer Power, Fischer Energy, Fosse Energy
- Glide, GnERGY, Go Effortless Energy, Goto Energy, Great North Energy, Green Energy UK, Gulf Gas and Power UK
- Igloo Energy, Leccy, and Lumo
Affect Energy is two years old and based on the south coast in Shoreham-by-Sea. In September 2018 it was bought by Octopus Energy. Octopus Energy CEO Greg Jackson said: 'Affect's team deliver outstanding service to customers, and it's a pleasure to acquire such a special business as we continue to grow and learn'.
We included Affect Energy in our snapshot call waiting investigation for the first time in 2018 and found it was the fastest to answer customers' calls, in just 10 seconds on average. It was also speedy to answer emails, taking less than a day on average.
Launched in 2016, Ampower says it’s growing fast. It uses affordable green energy to help customers cut their carbon footprint and save money.SSE review, which includes a customer satisfaction score and information about energy prices.
The London borough of Barking and Dagenham launched its own energy provider in January 2019, in partnership with Robin Hood Energy, which it says will save residents money.
It’s a not-for-profit firm which accepts customers in Barking and Dagenham, greater London and East Anglia. It says it supplies 100% renewable electricity from UK-based solar and wind generators.
Brilliant Energy stopped trading on 11 March 2019. Its 17,000 customers have been moved to SSE, which was chosen by Ofgem. Those supplied under a white label arrangement with Northumbria Energy are also being transferred.
If you're in credit, your balance will be honoured, even if you have switched supplier. SSE says you will be put onto its standard tariff. This is far from the cheapest deal on the market so make sure you compare gas and electricity prices or ask SSE to put you on its cheapest deal. You will not be charged exit fees if you want to switch.
SSE will contact you in the coming days. Wait until you hear from them before switching and take a meter reading. What you need to know if your energy supplier stops trading.
Brilliant Energy was a new electricity-only supplier which sourced 90% of its electricity from renewables and the remainder from natural gas. Its tariffs had exit fees of up to £40 which Brilliant Energy says it would waive if you were not happy within the first two months of your contract.
This small gas-only supplier has closed and its 815 customers were transferred to SSE on 9 August 2019. If you are among them, your gas supply will continue as normal.
SSE will get in touch in the next few days. Pre-payment customers should continue to top-up as normal until SSE sends you a new top-up card. Find out what SSE's customers think of it.
Southampton Council launched Citizen Energy for its residents in 2018. It’s a not-for-profit company and Robin Hood Energy supplies customers’ gas and electricity. Those living in parts of the south or south-west England or midlands can now be supplied by Citizen Energy.
E supplies electricity and gas to more than 300,000 customers, mainly with pre-payment meters. It offers one fixed-price tariff.
In May 2019, Ofgem fined E £650,000 for anti-competitive practices. The regulator said it had an agreement with Economy Energy preventing the two firms from targeting each other's customers in face-to-face sales for several months in 2016. Software and consultancy firm Dyball Associates helped them.
Anthony Pygram, director of conduct and enforcement at Ofgem, said: 'E and Economy Energy agreed not to target each other's customers with the assistance of Dyball Associates, leaving some customers potentially worse off by being unable to access deals from the others supplier.'
Previously, following Economy Energy's collapse in January 2019, Ofgem ordered E to stop switching former Economy Energy customers to it. Economy Energy had agreed to sell 30,000 customers to E but then it went bust and all all of its customers were moved to Ovo Energy.
E was also in trouble with the regulator in November 2017. It agreed to pay £260,000 in redress for failures to make its sales agents transparent or to carry out sufficient background checks on them.
Ofgem found that sales representatives for Energy Watch UK presented themselves as an independent price comparison service, rather than revealing they worked for E. Ofgem said: ‘E’s management knew of these failures in 2014, but did not correct them until 2017’.
Energy SW only supplies electricity and gas to people living in properties owned by social housing consortium Advantage SW. Energy is supplied by Ovo Energy, as is customer service and billing. It doesn’t charge exit fees and will pay 3% interest on credit balances.
From 1 April, prices will increase by 10%, adding around £112 per year to the average customer’s bill. This is because Ovo, which supplies Energy SW’s energy is raising its prices.
ESB stands for Electricity Supply Board, which is the state energy provider in Ireland. It recently became a domestic energy supplier in England, Scotland and Wales, after already being involved in the power generation sector in Britain.
ESB Energy pledges to be innovative, responsible and easy to deal with.
Eversmart Energy stopped trading in early September 2019. Its 29,000 customers will be moved to Utilita between 11 and 18 September.
If you’re among them, your gas and electricity supplies will continue as usual and you can continue to use your prepayment meter as usual. Any credit you have will be protected.
Utilita will contact you with information about your new tariff and prices, and how top-up will work in future. If you have a smart meter, you will get notifications on your in-home display. In the mean time, take meter readings.
Once you have been switched to Utilita, you can ask it to put you on its cheapest deal or compare gas and electricity prices to find the best deal for you. You won’t be charged exit fees to leave Utilita.
If you were in debt to Eversmart Energy, you will need to repay this. Utilita will get in touch to explain how.
Utilita was chosen as the new supplier in an appointment process run by Ofgem which it says ‘get[s] the best deal possible for customers’.
Eversmart Energy was a relative newcomer which said it focussed on protecting its customers from high prices and poor service.
Fairer Power is a new entrant in the energy market and is only available to residents in the Cheshire East region and Lancashire.
This firm is a partnership between Cheshire East Council and Ovo Energy. It's owned by Cheshire East Council, and is managed and administrated with the help of Ovo Energy.
Fairer Power offers three tariffs: a variable tariff, a fixed tariff and a tariff for pre-payment customers. It doesn’t charge exit fees if you want to leave your tariff and will also pay 3% interest on credit balances.
From 1 April, prices will increase by 10%, adding around £112 per year to the average customer’s bill. This is because Ovo is raising its prices.
New to the energy market in January 2017, Fischer Energy offers just one variable tariff. Its electricity is 100% renewable, bought from Danish firm Dong Energy which generates it from wind farms.
Based in Leicester, Fischer Energy is an expansion of an existing storage heater business. It says it aims to sign up 40,000 customers in its first year.
Homes in Leicester and Leicestershire can buy gas and electricity from Fosse Energy. It’s a partnership between Leicester City Council and Leicestershire County Council and Robin Hood Energy. It says it’s not-for-profit and aims to save its customers money.
Glide specialises in supplying tenants, landlords, letting agents and property developers. Besides gas and electricity, Glide offers phone lines, broadband and TV services. Set up in 2006, its aim is to provide one monthly bill for all services to tenants in shared accommodation who want to only pay their share.
You’ll pay for the convenience however, as we found it was often among the priciest deals on the market in 2018.
GnERGY was launched in December 2013 and is a community-owned company which says it aims to offer the lowest tariff possible.
What makes GnERGY unique is that the company is run by ex-Gurkhas, who say they run the company in the same way they approach life – with efficiency, commitment, simplicity and honesty.
Its UK-based customer service team speaks English, Nepali and Hindi.
Goto Energy is a newcomer to the energy market in 2019. Based in Kent it claims to offer 100% renewable electricity, carbon offset for gas and 'good savings' for customers.
This not-for-profit energy supplier is a partnership between Robin Hood Energy and local councils in northern England. Great North Energy states its aim is to ensure local people get a fair deal on gas and electricity and good customer service.
As the name suggests, Green Energy UK sources all of its electricity from green and renewable sources. Its gas is 100% ‘green’ gas from anaerobic digestion. It says it aims to make renewable energy mainstream and to offer competitive prices.
It was the first energy supplier to launch a dual-fuel tariff, which uses a smart meter to charge customers different electricity rates depending on the time of day.
Called TIDE, it costs just 4.9p per unit of electricity used between 11pm to 6am, but up to four times as much at peak times. It may suit you if you use lots of electricity at night, similar to Economy 7 or Economy 10 tariffs, or want to charge an electric car.
None of Green Energy UK's tariffs have exit fees, and its electricity-only tariff has no standing charge.
A brand known for its petrol stations, Gulf has now launched as an energy supplier for customers in England, Scotland and Wales. It says it offers easy-to-understand tariffs and good value prices on 100% renewable electricity.
Liverpool Energy Community Company (The Leccy) launched in 2017. Leccy is a not-for-profit energy company set up by Liverpool City Council in partnership with Robin Hood Energy. It states it will also advise customers how to switch from prepayment energy meters to cheaper direct debit tariffs. The electricity it supplies is now 100% renewable.
Lumo joined the market in summer 2018, offering one app-only energy tariff. Its help centre is online-only too, and it says customers can track their usage, see their bills and balance, and submit meter readings via its app.
You have to take both fuels and have a smart meter installed within six months of signing up.
Want to save money on your energy bills? Use our independent switching site, Which? Switch, to find the cheapest energy deal.