Small energy companies
Other energy brands A-M
By Sarah Ingrams
Article 19 of 20
Other energy brands A-M
Looking for a green tariff, a cheaper tariff or a more personal service? Here we tell you what you need to know about the smaller energy suppliers, listed alphabetically from A-M.
There are currently more than 50 firms you can buy your gas and electricity from in England, Scotland and Wales. That’s seven times the number that existed in the 1990s when the market was privatised, creating the six biggest suppliers British Gas, EDF, Eon, Npower, Scottish Power and SSE.
Many new energy firms have joined the market in the past few years, but these Big Six still dominate – 86% of households buy their energy from them, according to regulator Ofgem.
With such a choice of smaller energy firms, you can find one that suits you on price and ethos. These include firms focusing on providing 100% renewable energy, serving a specific geographical area, and not-for-profit firms.
Scroll down to find out more about these smaller energy suppliers and what they have to offer - we've listed them alphabetically, from Affect Energy to LoCO2. Plus, we explain the pros and cons of choosing a small energy firm.
Do you live in Northern Ireland? Find out what Northern Ireland gas and electricity customers think of their supplier.
Owned by Islington Council, Angelic Energy is a not-for-profit energy provider launched in October 2017 in partnership with Robin Hood Energy. The council says its aim is to help London residents cope with the rising cost of living. Its advisers will help customers through the switching process.
Affect Energy is a new supplier, supplying electricity and gas to UK homes. Based on the south coast in Shoreham-by-Sea, it says it aims to put customers first, challenge convention and keep prices low. Its staff used to work for the Big Six energy providers.
Atlantic is a trading name of SSE. It joined the large supplier in 2004 and was called Atlantic Electric and Gas before this.
You can find out more about SSE and what its customers think of it in our full SSE review, which includes a customer satisfaction score and information about energy prices.
Avro Energy is a new supplier to the market. Based in Warwickshire, it began trading in December 2015.
In the same month, its Simple and Save (paperless) dual-fuel tariff came in the top five energy deals.
Avro's tariffs have no exit fees.
A small new company based in Nottingham, Better Energy only supplies gas at this stage but has plans to supply electricity in the future.
It's offering some very competitive gas tariffs and was in the top five cheapest gas-only deals for February 2016.
Launched in September 2017, Boost is Ovo Energy’s dedicated pay-as-you go energy brand. Previously called Ovo Energy Smart PAYG+, Ovo said it split the brands to ‘better serve our pre-pay energy customers, offer fresh thinking and innovative new products and services to meet the unique needs of this market’.
Boost lets customers top up via a smart phone app linked to a smart meter, schedule automatic top ups, and track their energy use.
Helping people to use less energy is Breeze Energy’s aim. Based in the North East of England, it offers a fixed tariff exclusive to the region.
Brighter World Energy
Launched in December 2016, Brighter World Energy says it’s an ethical provider with an ambition to bring clean reliable energy to the world’s poorest communities. For every 2,000 customers it gains, Brighter Energy says it will build a solar-powered micro grid in an African village.
Its supply partner is Robin Hood Energy, which will collect meter readings, send bills and statements and take payment.
Don't put up with high energy bills and poor customer service. Use Which? Switch to find the cheapest gas and electricity.
Although based in Bristol, anyone in the UK can sign up to Bristol Energy’s tariffs. It’s one of the UK’s first municipal energy companies and is owned by Bristol City Council.
It invests in local renewable energy generators – although its fuel mix is currently made up of nuclear, coal, natural gas and renewables, in line with the UK average.
Bulb Energy offers 100% renewable electricity. In addition, its gas comprises 10% renewable gas made by anaerobic digesters fed with pig waste.
Bulb's competitive tariff is cheaper than other renewable energy companies and cheaper than most of the Big Six.
Our 2017 undercover investigation into energy companies’ customer waiting times found Bulb was the fastest to answer the phone to us when we called its customer services. It took just 27 seconds on average to speak with a human. Its live chat was slower, we got a human response more than two minutes slower than when we phoned.
Daligas only supplies gas to households, and offers a fixed and variable gas tariff. Its fixed gas tariff does not have an exit fee.
This small firm is based in London.
E is a supplier of electricity and gas mainly to customers on pre-payment meters. It offers one fixed-price tariff.
In November 2017, E agreed with the energy regulator, Ofgem, to pay £260,000 in redress for failures to make its sales agents transparent or carrying out sufficient background checks on them.
Ofgem found that sales representatives for Energy Watch UK presented themselves as an independent price comparison service, rather than revealing they worked for E. Ofgem said: ‘E’s management knew of these failures in 2014, but did not correct them until 2017’.
A new entrant in the energy market, Energy SW is only available to people living in properties owned by social housing consortium Advantage SW. Energy is supplied by Ovo Energy, as is customer service and billing.
When Engie started supplying homes in March 2017, it was the largest company to enter the UK domestic energy market in 15 years.
Formerly called GDF Suez, Engie’s a global energy supplier and generator – and owns a hydropower station in North Wales.
Engie committed to rolling customers onto its cheapest tariff (from May 2017) when their fixed deal ends. It calls this its ‘rollover promise’.
It also launched Engie Tracker in September 2017. The price of this tariff is updated every month to reflect the wholesale price of energy. So customers' bills can rise and fall. Engie says this 'provides fairness and transparency of pricing'.
All of Engie's tariffs have 100% renewable electricity. It also offers one with 100% renewable gas.
Part of a European-wide energy group, Enstroga has recently joined the UK marketing offering tariffs with 33% renewable electricity. It claims to provide ‘transparent, flexible and friendly’ service.
Entice Energy is a gas-only supplier based in Derby. If offers two tariffs – one fixed and one variable. It says it offers ‘energy free customer service’ which means you pre-book a time slot to speak with customer services.
EPhase says it’s committed to offering an automated service, underpinned by smart metering technology. Based in Shropshire, its tariffs include a market price tracker and packages to incorporate your own renewable electricity generated from solar panels.
ESB stands for Electricity Supply Board, which is the state energy provider in Ireland. It recently became a domestic energy supplier in England, Scotland and Wales, after already being involved in the power generation sector in Britain.
ESB Energy pledges to be innovative, responsible and easy to deal with.
‘Cheaper, smarter energy’ is what new supplier Eversmart energy claims it’ll deliver. The Manchester-based firm says it’ll install smart meters for customers when they sign up and offers smartphone-based customer services.
Fairer Power is a new entrant in the energy market and is only available to residents in the Cheshire East region.
This firm is a partnership between Cheshire East Council and Ovo Energy. It's owned by Cheshire East Council, and is managed and administrated with the help of Ovo Energy.
Fairerpower offers three tariffs: a variable tariff, a fixed tariff and a tariff for pre-payment customers.
A new energy market entrant in January 2017, Fischer Energy offers just one variable tariff. Its electricity is 100% renewable, bought from Danish firm Dong Energy which generates it from wind farms.
Based in Leicester, Fischer Energy is an expansion of an existing storage heater business. It says it aims to sign up 40,000 customers in its first year.
Based in Newcastle, Future Energy is a new supplier to customers in the north-east of England. It says it's committed to offering low prices and transparent billing.
Launched in spring 2017, Gen4u says its aim is to give customers cheaper bills and good customer service by using technology. It only offers fixed tariffs which have no exit fees.
Glide specialises in supplying tenants, landlords, letting agents and property developers. Besides gas and electricity, Glide offers phone lines, broadband and TV services. Set up in 2006, its aim was to deliver one bill for all services to tenants in shared accommodation who want to only pay their share.
Based in Staffordshire, this small company's starting motivation was to provide cheaper energy for friends and family. It offers a competitive tariff and has one simple tariff-pricing structure.
It was formed in 2015, and says it's committed to clear bills and accountability.
GnERGY was launched in December 2013 and is a community-owned company that offers competitive tariffs.
What makes GnERGY unique is that the company is run by ex-Gurkhas, who say they run the company in the same way they approach life – with efficiency, commitment, simplicity and honesty.
Its UK-based customer service team speaks English, Nepali and Hindi.
Green Energy UK
Green Energy UK sources all of its energy from green and renewable sources. None of its electricity comes from coal or nuclear power and it sources 100% ‘green’ gas from anaerobic digestion. It says it aims to make renewable energy mainstream and to offer competitive prices.
It was the first energy supplier to launch a dual-fuel tariff, which uses a smart meter to charge customers different electricity rates depending on the time of day. Called TIDE, it costs just 4.9p per unit of electricity used between 11pm to 6am, but up to five times as much at peak times. It may suit you if you use lots of electricity at night, similar to Economy 7 or Economy 10 tariffs.
None of Green Energy UK's tariffs have exit fees and its electricity-only tariff has no standing charge.
Green Network Energy
Originally an Italian gas and electricity company, Green Network Energy began supplying customers in the UK in 2017. It says it’s aimed at Italian expats, has a bilingual call centre and website, with headquarters in Rome. Its tariffs include 100% renewable electricity and ‘family’ tariffs, which it says are designed for high energy users.
Southampton-based Igloo Energy says it’s an energy company ‘built for your smartphone’ which aims to make customer homes smarter and more efficient. It says it will use data from smart meters to help customers save energy.
This small energy company is based in Nottingham and was first granted a licence by Ofgem to supply energy to households in July 2014.
As of July 2016, the firm offers a 12-month dual fuel energy tariff and does not charge customers any exit fees to leave this fixed tariff. Iresa charges accounts £10 a year to receive paper bills and £1 for a one-off paper bill. It pays customers interest on any credit balance built up, at a rate of 4.5%.
Liverpool Energy Community Company (The Leccy) launched in 2017. Leccy is a not-for-profit energy company set up by Liverpool City Council in partnership with Robin Hood Energy. It states it’ll also advice customers how to switch from prepayment energy meters to cheaper direct debit tariffs.
LoCO2 joined Solarplicity in April 2017, and now operates under that name. Find out more in Other energy brands N-Z.
Want to save money on your energy bills? Use our independent switching site, Which? Switch, to find the cheapest energy deal.
How risky is it to choose a small energy firm?
The ultimate risk of choosing a small energy company is that it goes bust, which is what happened to in November 2016. But if your supplier does go under, you won’t be cut off. Instead, Ofgem appoints a replacement energy supplier.
This supplier doesn’t have to honour the prices customers paid previously but any credit balance you have built up will be protected. Read our advice on what to do if your energy supplier goes bust.
Small suppliers won’t suit everyone. If you receive the Warm Home Discount (a £140 payment to those who qualify for certain benefits) or want your supply to pay your feed-in tariff if you have solar panels, check the supplier offers these before you switch. Energy companies don’t have to provide these unless they have more than 250,000 customers – but many choose to.