Best and worst kitchen companies revealedUncover the best and worst kitchen brands
19 March 2011
Which? has published the best and worst kitchen brands based on a survey of more than 2,000 members who’d bought a fitted new kitchen in the past five years.
Our new review of kitchen brands rates the biggest names in kitchens: Ikea, John Lewis, Moben, Magnet, B&Q, Homebase, Wickes and Howdens Joinery.
We’ve ranked the companies according to their overall customer score, which shows how satisfied customers were with the brand, and whether they’d recommend it to a friend.
Budget kitchen companies
Discover which budget kitchen company received the following glowing praise: ‘Remarkably good quality for the price.’ And see our kitchen brand overviews to find out the cheapest, most popular and most expensive kitchens from all the brands.
In our poll, 40% of members experienced problems with their kitchen after it had been installed.
So we’ve also published rankings for different brands on their installation service. Our review will tell you which major kitchen specialist scored just 40% for customer satisfaction and prompted one member to comment that ‘actual installation..was poor and expensive’.
We’ve included a kitchen installation checklist to help you avoid the common installation pitfalls.
Improved advice on kitchen planning
To coincide with our kitchen company survey, we’ve updated our guide to planning a kitchen.
This leads you through the whole process, step by step, from budgeting and planning to buying.
We list what you’d expect to pay for a budget-brand kitchen compared with a premium, top-of-the-range kitchen.
Read our Planning a kitchen guide to find out how to get good value, whether you’re just replacing doors and drawers or tearing it all out and starting again.
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