By clicking a retailer link you consent to third-party cookies that track your onward journey. This enables W? to receive an affiliate commission if you make a purchase, which supports our mission to be the UK's consumer champion.
Symphony kitchens review
Symphony offers a wide range of modern and traditional kitchens, including a collection in collaboration with Laura Ashley.
To find out whether they're durable and represent good value for money, we've assessed three of its ranges in our rigorous lab tests.
We've also surveyed people who own a Symphony kitchen to discover how happy they are with their purchase. Read on to discover the results.
See how Symphony compares with other leading brands in our analysis of the best kitchen brands
Symphony kitchens overall scores
If you're considering buying a Symphony kitchen, discover how the brand performed in our assessments. Our overall scores combine expert lab assessment results and customer survey data from real owners.
Log in or join Which? to reveal the results for Symphony
| Kitchen range | Overall score | Lab score | Customer score | Visit retailer |
|---|---|---|---|---|
| Gallery | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableAlready a member? Log in | |||
| Laura Ashley | ||||
| Linear | ||||
Sign up to reveal
Get instant access to this and all our scores and recommendations
Unlock tableAlready a member? Log in
Table notes: The overall score is based on the lab assessment of the units and feedback from our customer survey. The customer survey was conducted online in February and March 2025 among 4,580 Which? Connect members and the UK public who have purchased a new kitchen within the past 10 years. Symphony sample size: 76.
We tested 21 kitchen ranges from various brands, and the best kitchen achieved an overall score of 82%. The top nine all scored over 75%.
At the bottom end of the table, the lowest-scoring kitchen earned 63%. Six kitchens from four brands all got scores of less than 70%.
Be inspired to make home improvements. Sign up for our Home newsletter – it's free monthly
Symphony kitchens lab test scores
Will a Symphony kitchen stand up to everyday use? Our expert lab tests are specially designed to assess this.
Which? is fully independent, and we buy every kitchen we test, so you can be confident in getting an honest and unbiased review.
Log in or join Which? to reveal the results.
| Kitchen range | Lab score | Quality of units | Loading shelves | Drawers and runners | Hinges |
|---|---|---|---|---|---|
| Gallery | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableAlready a member? Log in | ||||
| Laura Ashley | |||||
| Linear | |||||
Sign up to reveal
Get instant access to this and all our scores and recommendations
Unlock tableAlready a member? Log in
Table notes: Lab assessment scores are calculated based on a kitchen’s performance in 19 tests across four key areas - quality of units, loading shelves, drawers and runners and hinges. Ratings are combined to create an overall assessment score.
Our lab scores for all the kitchens we tested ranged from 89% to just 54%.
Two kitchen ranges from two different brands failed our hinges test.
Find out how we test kitchens in our lab
Symphony kitchens customer survey score
Want to be confident that Symphony is a reliable kitchen supplier? We spoke to people with a Symphony kitchen to find out how owners rate them.
Log in or join Which? to reveal the results for Symphony kitchens.
| Customer survey ratings | Scores and ratings |
|---|---|
| Customer score | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableAlready a member? Log in |
| Quality of build | |
| Quality of finish | |
| Durability | |
| Value for money | |
| Customer service |
Sign up to reveal
Get instant access to this and all our scores and recommendations
Unlock tableAlready a member? Log in
Table notes: In our customer survey, conducted online in February and March 2025, we surveyed 4,580 Which? Connect members and members of the UK public who have bought a new kitchen in the past 10 years. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend. Symphony sample size: 76.
Our top two scorers achieved outstanding scores of 80% overall in our customer survey.
At the other end of the table, two brands scored less than 70% overall, and three got two-star ratings for customer service.
How well do Symphony kitchens last?
As well as asking Symphony customers to rate their kitchens, we also asked them to share whether their kitchen showed any signs of damage or wear and tear.
We only asked people who reported buying their kitchen between 2015 and 2021, to get a sense of how they hold up in the long term.
Log in or join Which? to find out what Symphony customers told us.
| % of kitchens showing signs of damage or wear and tear | % of kitchens that required repairs | |
|---|---|---|
| Symphony | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableAlready a member? Log in | |
| Average | ||
Sign up to reveal
Get instant access to this and all our scores and recommendations
Unlock tableAlready a member? Log in
Table notes: In our customer survey, conducted online in February and March 2025, we surveyed 2,496 Which? Connect members and members of the UK public who reported buying a kitchen between 2015 and 2021. Symphony sample size: 36.
On average, across all the brands we collected data for, 44% of survey respondents reported that their kitchen was showing signs of damage or wear and tear after at least five years of ownership.
The most common issue was the finish of the cabinets being scratched (15%) and the soft close mechanisms failing (12%).
In contrast, just 34% of owners from the most reliable brand reported damage to their kitchen.
Be inspired to make home improvements. Sign up for our Home newsletter – it's free monthly
Symphony kitchen costs
To find out how much you can expect to spend on a kitchen, we set up mystery shopping appointments to get prices for all the kitchens that we test.
Unfortunately, as Symphony sells through independent retailers, we were unable to book a design appointment with the brand.
We do have prices for other brands, including Ikea, Magnet and DIY Kitchens – check out their brand review pages for more information.
See our kitchen planning ideas for a step-by-step guide on creating your ideal layout
Symphony kitchen design service
As Symphony sells through a network of independent retailers, your ability to access a design appointment will differ depending on the store you use.
However, we still asked Symphony customers to rate their experience with their retailer's design service, so that you can get a sense of the services on offer.
A total of 35 Symphony customers reported using their retailer's design service.
We asked them to rate their experience and tell us whether they have any issues with their kitchen as a result of poor planning.
Log in or join Which? to see what they said.
Symphony kitchen installation
There are three ways to install your Symphony kitchen: doing it yourself, using your retailer's fitting service, or finding your own fitter.
Fitting a Symphony kitchen yourself
All of Symphony's kitchen units are delivered assembled.
We tried installing both kitchens to assess the ease of the process.
Log in or join Which? to find out how easy it is to fit a Symphony kitchen yourself.
Does Symphony install kitchens?
Not directly. However, your Symphony retailer may offer its own service.
Unfortunately, only 21 of the Symphony customers we surveyed reported using their retailer's installation service. As we require a minimum of 30 responses to rate any aspect of a brand's service, we were unable to provide a rating in this area.
If you don't want to use the retailer's service, you can hire your own installer. Use our free Which? Trusted Traders service to find a reliable fitter near you.
Symphony kitchen installation costs
To find out how much the average kitchen installation costs in 2025, we consulted the Building Cost Information Service (BCIS) database. They told us that the total cost of labour should be 20-30% of your total spend.
For a full breakdown of kitchen costs, including installation, labour and individual elements such as kitchen islands and worktops, read our guide to how much a new kitchen costs in 2025.
We recommend that you always get at least three quotes from different traders before you start any job, and get a fixed price contract if possible (this means the prices can not go up except in pre-agreed circumstances).
Symphony kitchens pros and cons
Log in to or join Which? to see the pros and cons of Symphony kitchens.
Updating your appliances as well? See our best kitchen appliances, a round-up including the best and worst cookers, fridges and more.
How to buy a Symphony kitchen
You can only buy Symphony kitchens through their selected network of independent retailers, so the buying process will depend on the retailer you use.
If you want to buy a Symphony kitchen, start by visiting the Symphony website to see if there's a retailer near you.
Then you can start browsing their ranges and book a design appointment.
Symphony kitchen ranges and unit sizes
Symphony has 26 kitchen ranges in modern, traditional and Shaker styles.
They also have a range called Freedom, which offers accessible kitchen solutions, including reduced height worktops.
Symphony kitchen unit sizes are not available online.
Symphony kitchen guarantees
As Symphony sells its kitchens through a network of independent retailers, you'll need to check the details of the warranty with the retailer.
Find out more at symphony-group.co.uk.
Looking for an independent kitchen specialist? Use Which? Trusted Traders to find a reliable kitchen designer, fitter or refurbishment professional near you:
This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved