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Home & garden.

29 September 2021

Best and worst kitchen brands

We've surveyed thousands of kitchen buyers and tested kitchens in our lab to find the best and worst fitted kitchen brands. See which kitchens are Best Buys and find the best kitchen for your home.
SI
Sarah Ingrams
Kitchen3 478933

A new kitchen is a big investmentso it makes sense to choose a brand that customers love and a kitchen that was rated highly in our lab assessments.

We assessed 21 kitchens from all the big-name brands in our lab and asked 3,848 kitchen owners to tell us what they think of their kitchen and the process of buying it.

The best kitchens from highly rated brands have earned our sought-after Best Buy. 

Our overall scores incorporate both lab assessment results and customers' feedback to give you a rounded view of buying and owning a kitchen. 

Looking for kitchen design inspiration? Use our kitchen ideas to help transform your kitchen or plan a new kitchen that's stylish and practical.

Best Buy kitchens

Below we’ve listed all of the kitchen ranges that we tested, alongside their lab assessment score. The table also shows brands' customer score and ratings for customer service and how well their kitchen lasted from our customer survey. The overall score takes into account both the lab assessment results for the named kitchen and customer feedback about the brand.

Kitchens from only four brands were named Best Buys. The top overall score was 81%, while the lowest-scoring kitchens gained 62%. All Best Buys scored more than 75% overall.

Kitchen units overall scores

Which? members can log in to find out which kitchen brands have Best Buys. If you're not a member, join Which? to see our kitchen results. 

Brand and unitLab assessment scoreCustomer scoreCustomer serviceHow well the kitchen lastedOverall score
B&Q Good Home Caraway
Benchmarx Grey Kitchen Cabinet
Benchmarx Ready to Fit
DIY Kitchens Innova
Homebase Country Living
Homebase Flatpack
Howdens Joinery Rigid Cabinet

Visit each brand's dedicated page to see more detailed ratings from our customer survey, including how customers rated brands for quality, value for money and their design and planning services. 

Installation isn’t factored into kitchen Best Buys. But you can see the best kitchen fitters in our dedicated guide.

Kitchens on test

kitchen with red fridge and freezer

Kitchens from the biggest brands were sent to our lab to find out how well built they are and how they stand up to everyday use from the whole family.

Many of the national kitchen companies each sell one or two kitchen ‘carcasses’ (ie the basic cabinets and drawers) which they use across all of their kitchens. Different doors and accessories are added to them depending on which range you choose.

For each different carcass, we looked at a drawer unit, a floor cupboard unit and a wall unit, both with shelves.

In the table below we've listed the overall lab assessment score (the same as above) with more detail from different tests. The highest-scoring kitchen gained 88%; more than 20 percentage points more than the lowest lab score.

Log in now or join Which to reveal the results.

Kitchen unit lab assessment results

Brand and unitLab assessment scoreQuality of unitsLoading shelvesDrawers and runnersHinges
B&Q Good Home Caraway
Benchmarx Grey Kitchen Cabinet
Benchmarx Ready to Fit
DIY Kitchens Innova
Homebase Country Living
Homebase Flatpack
Howdens Joinery Rigid Cabinet

Find out more about how we test kitchens.

Next steps towards your new kitchen

Kitchen plan

Besides deciding where to buy your kitchen, consider the following to help get your kitchen design perfect, choose a style that suits you and keep your kitchen renovation on track: