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16 July 2021

Best and worst kitchen brands

We've surveyed thousands of kitchen buyers and tested kitchens in our lab to find the best and worst fitted kitchen brands. See which kitchens are Best Buys and find the best kitchen for your home.
SI
Sarah Ingrams
Kitchen3 478933

A new kitchen is a big investmentso it makes sense to choose a brand that customers love and a kitchen that was rated highly in our lab assessments.

We assessed 21 kitchens from all the big-name brands in our lab and asked 3,848 kitchen owners to tell us what they think of their kitchen and the process of buying it.

The best kitchens from highly rated brands have earned our sought-after Best Buy. 

Our overall scores incorporate both lab assessment results and customers' feedback to give you a rounded view of buying and owning a kitchen. 

Which? members can log in to find out which kitchen brands have Best Buys. If you're not a member, join Which? to see our kitchen results. 

Modern kitchen with blue grey cabinets

Best Buy kitchens

Below we’ve listed all of the kitchen ranges that we tested, alongside their lab assessment score. The table also shows brands' customer score and ratings for customer service and how well their kitchen lasted from our customer survey. The overall score takes into account both the lab assessment results for the named kitchen and customer feedback about the brand.

Kitchens from only four brands were named Best Buys. The top overall score was 81%, while the lowest-scoring kitchens gained 62%. All Best Buys scored more than 75% overall.

Kitchen units overall scores

Brand and unit
Lab assessment score
Customer score
Customer service
How well the kitchen lasted
Overall score
B&Q Good Home Caraway
Benchmarx Grey Kitchen Cabinet
Benchmarx Ready to Fit
Homebase Country Living
Homebase Flatpack
Howdens Joinery Rigid Cabinet
Howdens Handleless
Howdens Technik
Ikea Enhet
Ikea Metod
John Lewis Cam & Dowel
John Lewis Glue & Dowel
Magnet Factory Assembled
Magnet iD3
Magnet Simply Ready to Assemble
Wickes Ready to Fit
Wickes Showroom
Wren Infinity
Wren Infinity Plus
Wren Vogue
Overall score is made up of 60% lab test score of the named units (40% loading units, 40% quality, 10% drawers and runners, 10% hinges) and 40% survey score about the brand (customer score, customer service and durability are equally weighted). The brand-level customer survey was conducted online in March 2021 with 3,848 Which? members who bought a new kitchen in the past 10 years.

Visit each brand's dedicated page to see more detailed ratings from our customer survey, including how customers rated brands for quality, value for money and their design and planning services. 

Installation isn’t factored into kitchen Best Buys. But you can see the Best kitchen fitters in our dedicated guide.

kitchen with red fridge and freezer

Kitchens on test

Kitchens from the biggest brands were sent to our lab to find out how well built they are and how they stand up to everyday use from the whole family.

Many of the national kitchen companies each sell one or two kitchen ‘carcasses’ (ie the basic cabinets and drawers) which they use across all of their kitchens. Different doors and accessories are added to them depending on which range you choose.

For each different carcass, we looked at a drawer unit, a floor cupboard unit and a wall unit, both with shelves.

In the table below we've listed the overall lab assessment score (the same as above) with more detail from different tests. The highest-scoring kitchen gained 88%; more than 20 percentage points more than the lowest lab score.

Log in now or join Which to reveal the results.

Kitchen unit lab assessment results

Brand and unit
Lab assessment score
Quality of units
Loading shelves
Drawers and runners
Hinges
B&Q Good Home Caraway
Benchmarx Grey Kitchen Cabinet
Benchmarx Ready to Fit
Homebase Country Living
Homebase Flatpack
Howdens Joinery Rigid Cabinet
Howdens Handleless
Howdens Technik
Ikea Enhet
Ikea Metod
John Lewis Cam & Dowel
John Lewis Glue & Dowel
Magnet Factory Assembled
Magnet Simply Ready to Assemble
Wickes Ready to Fit
Wickes Showroom
Wren Infinity
Wren Infinity Plus
Wren Vogue
Ratings are overall and encompass a number of different assessments.

Find out more about how we test kitchens.

Kitchen plan

Next steps towards your new kitchen

Besides deciding where to buy your kitchen, consider the following to help get your kitchen design perfect, choose a style that suits you and keep your kitchen renovation on track: