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Wickes kitchens review - by owners and experts
Hannah has almost three years of experience overseeing surveys, product testing and investigations around home improvements and pet care.
Wickes says its kitchens are affordable and easy to assemble.
It offers two core ranges – the Bespoke and Lifestyle kitchens – which both come flat-packed in a variety of styles and colours.
Read on to find out how they performed in our lab tests, and how satisfied owners are with their purchase.
See how Wickes compares with other leading companies in our analysis of the best kitchen brands.
How we test our kitchens
In the lab
We buy all of our kitchens at market price and send them to a specialist laboratory, where expert assessors run 19 tests across four key areas.
Our surveys
We survey Which? Connect members and the UK public who've bought a kitchen in the past 10 years. We never ask people to test kitchens for us.
Editorial independence
The writer and editor have no contact with the brands, laboratory, or survey respondents during the testing process.
More than just reviews
Which? members can also access our expert kitchen planning, budgeting, and money-saving tips.
Wickes kitchens overall scores
If you're considering buying a Wickes kitchen, discover how the brand performed in our assessments.
Log in or join Which? to reveal the results for Wickes kitchens.
| Kitchen range | Overall score | Lab score | Customer score |
|---|---|---|---|
| Bespoke | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableDigital £8.99 per month, cancel any time. Already a member? Log in | ||
| Lifestyle | |||
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Table notes: Overall score is based on a lab assessment of units and a customer survey of 4,580 Which? Connect members and members of the UK public, conducted online in February and March 2025. Wickes sample size: 357.
We tested 21 kitchen ranges from various brands, and the best kitchen achieved an overall score of 82%. The top nine all scored more than 75%.
Our lowest-scoring kitchen earned 63%. Six kitchens from four brands all got scores of less than 70%.
One of Wickes' ranges scored four percentage points higher than the other.
Wickes kitchens lab test scores
Will a Wickes kitchen withstand everyday use? Our expert lab tests are specially designed to assess this.
Log in or join Which? to find out how they scored.
| Kitchen range | Lab score | Quality of units | Loading shelves | Drawers and runners | Hinges |
|---|---|---|---|---|---|
| Bespoke | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableDigital £8.99 per month, cancel any time. Already a member? Log in | ||||
| Lifestyle | |||||
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Table notes: Lab assessment scores are calculated based on a kitchen’s performance in 19 tests across four key areas: quality of units, loading shelves, drawers and runners, and hinges. Ratings are combined to create an overall assessment score.
Our lab scores for all the kitchens we tested ranged from 89% to just 54%.
Two kitchen ranges from two different brands failed our hinges test.
Find out how we test kitchens in our lab.
Wickes kitchens customer score
Want to be confident that Wickes is a reliable kitchen supplier? We spoke to people with a Wickes kitchen to find out how they rate them.
Log in or join Which? to find out what Wickes customers told us.
| Customer survey category | Scores and ratings |
|---|---|
| Customer score | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableDigital £8.99 per month, cancel any time. Already a member? Log in |
| Quality of build | |
| Quality of finish | |
| Durability | |
| Value for money | |
| Customer service |
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Table notes: Customer score and star ratings based on an online survey of 4,580 people Which? Connect members and members of the UK public in February and March 2025. Customer score is a combined score based on customer ratings of satisfaction with their sofa and likelihood of recommending to a friend. Wickes sample size: 357.
Our top two scorers achieved outstanding scores of 80% overall in our customer survey.
Two brands scored less than 70% overall, and three got two-star ratings for customer service.
Revealed: The top kitchen brands falling short on customer service
How well do Wickes kitchens last?
We asked Wickes customers whether their kitchen showed any signs of damage or wear and tear.
We only asked people who reported buying their kitchen between 2015 and 2021, to get a sense of how they hold up in the long term.
Log in or join Which? to find out what Wickes customers told us.
| % of kitchens showing signs of damage or wear and tear | % of kitchens that required repairs | |
|---|---|---|
| Wickes | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableDigital £8.99 per month, cancel any time. Already a member? Log in | |
| Average | ||
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Table notes: Damage and repairs based on an online survey of 2,496 people Which? Connect members and members of the UK public who reported buying a kitchen between 2015 and 2021, conducted in February and March 2025. Wickes sample size: 229.
On average, across all the brands we collected data for, 45% of our survey respondents reported that their kitchen was showing signs of damage or wear and tear after at least five years of ownership.
The most common issue was the finish of the cabinets being scratched (15%) and the soft-close mechanisms failing (12%).
Just 34% of owners from the most reliable brand reported damage to their kitchen.
Looking for a new oven, fridge or washing machine that will go the distance? Here's how to buy the best kitchen appliances
Wickes kitchen costs
To find out how much you can expect to spend, we set up mystery shopping appointments to source prices for all the kitchens we test.
| Kitchen | Range | Price | Discount applied |
|---|---|---|---|
| Lifestyle | Orlando White | £2,581 | 25% off kitchens over £2,500 |
| Bespoke | Intelliga Melrose White | £7,660 | 50% off kitchens over £5,000 |
Table notes: These prices include 12 kitchen units, plus handles, cornices, plinths, pelmets and end panels. Prices include VAT and sales discounts. Installation is not included. Prices were collected in May 2025, and are subject to change.
Mystery shopping methodology: We found the middle-priced range for each kitchen carcass we test (based on the median average), then attended design appointments with every brand, posing as a customer looking to buy a new kitchen. We asked brands to provide us with prices for the selected ranges in a 12 unit kitchen, without any additional accessories (such as worktop, sink, taps or appliances).
We were quoted between around £2,500 and £7,500 for the Wickes kitchens we designed.
Bear in mind that this is based on one design appointment and should only be used as an indicator of how much you can expect to pay. You may be quoted a different price.
Installation is not included.
Find out how much the whole project will cost – including installation, appliances, flooring tiling and decoration – in our guide to how much a new kitchen costs
Wickes kitchen design service
Wickes offers free design appointments, available in-store or as a home visit. Book online through the Wickes website.
In our survey, 128 Wickes customers reported having used its design service.
We asked them to rate their experience and tell us whether they have any issues with their kitchen as a result of poor planning.
Log in or join Which? to see what they said.
Read our guide to kitchen planning and layout ideas and discover 7 things people regret most about their kitchen design
Wickes kitchen installation
There are three ways to install your Wickes kitchen: doing it yourself, using a service organised by Wickes or finding your own fitter.
Fitting a Wickes kitchen yourself
Both Wickes’ Lifestyle and Bespoke ranges come flat-packed, so we assembled and fitted them as part of our lab assessment to find out how easy this is.
Log in or join Which? to find out how easy it is to fit a Wickes kitchen yourself.
Does Wickes install kitchens?
Yes, it offers an optional fitting service at an extra cost, using its national network of Wickes-approved kitchen installers. The fitting service includes a technical survey of your space before your kitchen is fitted.
In our survey, 63 Wickes customers reported using the brand's installation service.
We asked them to rate their experience, including whether or not they had any issues.
Log in or join Which? to find out about their experience.
Compare the services of Magnet, Wren and more in our assessment of the best kitchen fitters.
If you'd prefer to use an independent installer, use Which? Trusted Traders service to find a reliable kitchen fitter near you:
The Which? verdict
Log in or join Which? to see the pros and cons of Wickes kitchens.
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Find out more about Wickes' kitchen ranges online:
Wickes kitchen guarantees
Wickes Bespoke cabinets, hinges and runners have a 20-year guarantee, and doors and drawer fronts come with a 10-year guarantee.
The Lifestyle cabinets, hinges and runners have a 10-year guarantee, and there's a five-year guarantee on doors and drawer fronts.
Find out how other companies perform in our guide to the best and worst kitchen brands.
This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved