Letters
We know companies take notice of certain legal phrases when you complain. Our legal experts have created scores of template complaint letters to help you get results, saving you time on writing letters yourself - bonus!
Top 10 letters
If you'd rather not use our letter search tool, you can use one of our 10 most popular template letters to help you resolve your complaint.
-
Letter to reclaim PPI for free
Reclaiming compensation for mis-sold payment protection insurance (PPI) can be a quick and easy process. Use our template letter to send to your financial provider to get your money back.
-
Letter to claim flight delay compensation
Take action over as soon as possible using this flight delay compensation letter template, designed to help you claim compensation from your airline.
-
Letter to ask for a faulty item to be repaired or replaced
Under the Consumer Rights Act a retailer has a duty to repair or replace faulty goods. Use this template letter to get a replacement or repair.
-
Letter to get a refund if your item is faulty
If you have bought a faulty item, or an item that has developed a fault, you have the right under the Consumer Rights Act to ask for refund.
-
Letter before small claims court claim
Want to get your money back from a company? You may be considering the small claims court. If so, a letter before claim must be sent to the party you're taking to court. Use this Which? template letter to help you.
-
Letter to request damaged goods be replaced
If you receive a parcel that contains damaged goods, the seller is responsible for replacing them and for covering the cost of return postage.
-
Letter to demand outstanding rent from a tenant
You can demand any rent back from a tenant that is left owing, as long as it has been at least eight weeks. Use this template letter to do so.