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Consumer Rights.

4 March 2021

Letter to claim compensation for lost luggage

Luggage that has been missing for 21 days is considered lost. Use our letter within seven days of your luggage being classed as lost to claim compensation.
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Which?Editorial team

There is a file available for download. (14 KB). This file is available for download at .

[Your address]

[Company address]

Dear Sir/Madam

Ref: Lost Luggage

Flight: [insert flight number]

I flew with your airline on [date] between [departure airport] and [arrival airport].

My checked in luggage did not arrive at my destination and has now been missing for 21 days.

Under the Montreal Convention I would like to claim [£xx] compensation for my lost luggage.

I enclose copies of my receipts for replacement items.

Yours sincerely,

[your name]

There is a file available for download. (14 KB). This file is available for download at .