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Scams & older people

In this guide we explain common phone, postal, doorstep and online scams, and give advice on how to protect yourself against them.

Scams aimed at older people

3 min read

Read our guide on common scams and how to identify them. Plus, share it with relatives and friends, to help them keep one step ahead of scammers.

How to spot a scam

2 min read

Spotting a scam isn’t always easy, but scammers tend to use some common tactics, which can give them away. Read our advice on what to look out for.

Concerned about someone being scammed?

1 min read

If you’re worried that a relative or loved one could be vulnerable to scams, talk to them about protecting themselves and the common scams to look out for.

What to do if you’re caught out by a scammer

3 min read

If you’re the victim of a scam, it’s important to report it. There’s no need to feel embarrassed; by speaking up you may stop others being caught out.

Phone scams

4 min read

Here, we describe some of the most common phone scams and offer advice on how to deal with them.

Common phone scams

3 min read

These are some of the most common phone scams to be aware of – and remember to trust your gut instinct if something doesn’t feel right.

Postal scams

3 min read

Find out how to avoid common postal scams, the scale of the problem and what to look out for.

Common postal scams

3 min read

Scammers are always coming up with new ideas, but here are some well-known postal scams to look out for.

Doorstep scams

5 min read

Doorstep scammers will have a variety of tricks to scam you out of money. We explain what doorstep scams are and when alarm bells should ring.

Common doorstep scams

2 min read

This article tells you about common doorstep scams, explains your rights and what to do if you get unwanted doorstep callers.

Online scams

4 min read

Read our advice about staying safe online and how to protect yourself from common internet scams.

Common online scams

4 min read

Here are some of the most common online scams that you should be alert to. Remember to trust your gut instinct if anything seems suspicious.
Real-life stories
Isobel's story
60 | SANDBACH
Read Isobel’s story about her mother, Evelyn, who was caught out by postal and phone scams losing more than £80,000 over 20 years.
See more real-life stories
Cost of care and eligibility in England
Care costs in your area
Use our simple tool to find out how much care might cost in England and what financial support is available.

Further reading

Causes of loneliness

Older people can be particularly vulnerable to feelings of loneliness and isolation. We explain why you may be affected ...

Reading and writing

Read about the benefits of reading and writing as you get older, and how to incorporate them into your daily routine.

How to get help for loneliness

Most people who feel lonely want to increase the quality or quantity of contact with other people. Read about ways to ...

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