How to check your credit score for free

How to check your credit score and report for free with Experian, Equifax and TransUnion
Chiara CavaglieriSenior researcher & writer

Chiara is an award-winning investigative reporter who specialises in banking and fraud, joining Which? in 2015 following six years as a personal finance journalist at a national newspaper.  

Credit reports are compiled by credit reference agencies (CRAs) – the main agencies in the UK are Experian, Equifax and TransUnion – and you have the legal right to check your report for free with all three.

You can also check your credit score for free (and you can check it as often as you like without doing any harm). This is a three-digit number that tells lenders how reliable you are at borrowing and repaying money. 

It's calculated using information in your credit reports, which can reveal how you've managed your debts and bills in the past. 

There's no such thing as a universal credit score. Each lender has its own system in place to decide whether or not to accept you as a customer, meaning you could be turned down by one, but successful with another.

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How to get your Experian credit score for free

Experian is the largest credit reference agency and all you need to do is download the Experian app to see both your credit report and your credit score for free. 

It could help you save money by comparing credit deals based on your financial profile and shows you a summary of all your borrowing and the cards and loans you’re likely to be accepted for.

Experian also offers new customers a free 30-day trial of its CreditExpert service, which gives you access to your credit report, score, plus insights into what is affecting your score and email alerts about any changes on your file.

After the trial ends, it will cost you £14.99 a month.

If you've already made use of the free trial, or you aren't able to use the app, you can access your Experian credit score through a free online Experian account

Once you've signed up, your score will remain free to access, but, unlike the app and the paid-for CreditExpert service, you won't be able to see your credit report.

Experian Boost is also free to all customers, which lets you connect your current accounts via Open Banking so that you can count things like Council Tax payments, transfers to savings accounts and even subscriptions to services Netflix and Spotify to potentially boost your credit score (don't worry, it will not make your score go down). 

Experian's credit score scale

Experian credit score colour scale

How to get your Equifax credit score for free

You can get your Equifax report and score free through ClearScore, which makes its money from commissions on products you take out via its website.

Like Experian, Equifax offers a free 30-day trial of its full credit monitoring service. It costs £14.95 a month after the free trial.

Equifax's credit score scale

Equifax credit score colour scale

How to get your TransUnion credit score for free

You can access your TransUnion report and score for free via its Credit Karma (formerly called Noddle) service. 

This agency advertises loans and cards you are likely to be accepted for too.

You can also access your TransUnion credit report for free via the Money Saving Expert Credit Club.

TransUnion's credit score scale

Transunion credit score colour scale

How can I see all three scores at the same time?

Signing up for a free trial with CheckMyFile will give you access to all the information held on you by TransUnion, Experian and Equifax for 30 days.

After this, you'll have to pay £14.99 a month to keep the service.

What is a good credit score?

Each credit reference agency uses its own scoring system. The table shows the scale each one uses and what a particular score means in terms of your creditworthiness.

Experian (0-999) What your score means  Equifax (0-1,000)What your score meansTransUnion (0-710) What your score means
961 - 999Excellent811 - 1,000Excellent628 - 710Excellent
881 - 960Good671 - 810Very good604 - 627Good
721 - 880Fair                               531 - 670Good566 -603Fair
561 - 720Poor439 - 530Fair551 - 565Poor
0 - 560Very poor0 - 438Poor0 - 550Very poor

Why does my credit score change on different sites?

To give you a better idea of how your application might be viewed by lenders, credit reference agencies produce their own version of your credit score.

The higher this number, the higher your chances of getting access to market-leading credit deals. However, a good credit score from a credit reference agency is no guarantee that your application will be successful.

And confusingly, each credit reference agency uses a slightly different scale. For example, a score of less than 560 is 'very poor' with Experian, but 'good' with Equifax.

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What affects my credit score?

Your score will ultimately be based on how responsibly you use your credit facilities.

Like lenders, each credit reference agency has its own system for assessing your creditworthiness and will take into account different factors when calculating a score.

However, certain things will have a negative impact on your score regardless of the agency, for example, not being on the electoral roll, or making a late payment.

Bear in mind that the timing of entries in your report is more important than the type of activity. As lenders are most interested in your current financial circumstances, so a missed payment from a few years ago is unlikely to scupper your chances of getting credit.

What is a 'soft' or 'hard' credit check?

A lender can conduct either a 'hard' or a 'soft' search when you apply for credit:

  • Soft checks aren't visible to lenders and won't impact future credit applications. These allow lenders to give you an idea of whether your application would be accepted, how much you can borrow, and what interest rate you'd be charged. 
  • Hard checks involve a full search of your credit report and leave a 'footprint' on your credit file that's visible to other lenders for at least 12 months which means they can impact your credit report and score.

While it doesn't matter how many soft searches there are (as only you can see them), multiple hard searches - particularly within a short period - can lower your credit score. 

When shopping around online, check if a provider is offering a soft or hard search before entering your details.

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