HSBC home insurance overview?
With over 39 million customers worldwide, HSBC is one of the world's largest banking and financial services organisations.
In the UK HSBC that offers a wide range of financial products including home insurance, personal loans, mortgages and credit cards.
HSBC is part of the HSBC Group which also owns First Direct and M&S Bank and its home insurance is underwritten by Aviva Insurance Limited
- Read our reviews of all the insurers who took part in our home insurance analysis
Does HSBC offer the best home insurance?
Here's how HSBC scored in our latest home insurance survey:

To help you find the best home insurance policy, Which? goes the extra mile to sort the best from the worst.
How we analyse home insurance
We analyse and rate 48 key elements of standard buildings home insurance policies to come up with the buildings policy score and 67 key elements of standard contents home insurance policies to come up with the contents policy score. We assess how important each individual element is to consumers when choosing and using a home insurance policy, and weight it accordingly when calculating our policy scores.
Initially, we score all of the product elements out of five, reflecting how competitive each provider is in this area compared with other insurers. Weightings are then applied to the higher and lower element scores to enhance / reduce their impact in the overall product score.
HSBC’s home insurance policy: is it good or bad?
We've rated hundreds of policy details and picked out the best and worst elements of this cover.
Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.
In detail: every part of HSBC's home insurance rated
Table last updated in March 2020. Next update in February 2021.
What is HSBC's claims number?
If you need to make a claim with HSBC home insurance call 0345 300 5899, in case of emergencies, or make a claim online.
Before calling to make a claim with HSBC, make sure that you have your home insurance policy number, receipts quotes or invoices, an estimate of the size of the affected area and photos of the damaged or lost/stolen property to hand.
Find out more about claiming successfully in our guide to making a home insurance claim.
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