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Best pension drawdown providers 2025

We've surveyed nearly 1,800 pension drawdown customers to identify the providers that offer the best value and service.
Paul Davies

Paul has long worked in financial services research, currently specialising in pensions and retirement planning.

Elderly couple sitting at a kitchen table, reviewing documents together with a laptop and breakfast items nearby.

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How to choose the best pension drawdown provider

Pension drawdown is a way of taking money out of your pension to fund your retirement. It allows you to keep your savings invested and take money out whenever you choose.

Many people remain with their existing pension provider when going into drawdown. But it pays to shop around as fees, investment choice and customer service can vary significantly. 

We've made this job easier by comparing fees across the market and surveying nearly 1,800 customers to find out which providers offer great value as well as excellent service.

Best pension drawdown companies compared

We've asked nearly 1,800 drawdown customers to rate their providers in a range of categories, including customer service, information on investments and value for money.

The firms that combine a high customer satisfaction and likelihood to recommend (i.e. a customer score of 70% and above) with competitive charges are awarded Which? Recommended Provider status.

RECOMMENDED PROVIDER
Transact
78%
RECOMMENDED PROVIDER
Royal London
76%
RECOMMENDED PROVIDER
AJ Bell
75%
RECOMMENDED PROVIDER
Fidelity
73%
Hargreaves Lansdown
71%
St James's Place
71%
RECOMMENDED PROVIDER
Interactive Investor
70%
RECOMMENDED PROVIDER
Quilter
70%
Legal & General
67%
Prudential/M&G
67%
Standard Life
67%
Aviva
66%
Scottish Widows
66%
Aegon
60%

Source: The results are based on an online survey of 1,789 adults - members of the Which? Connect panel and members of the public - conducted in August 2025. Customer score is based on satisfaction with the brand and likelihood to recommend. Sample sizes as follows: AJ Bell 77, Fidelity 61, Hargreaves Lansdown 158, Interactive Investor 34, Standard Life 146, Aegon 55, Royal London 101, Quilter 87, Prudential/M&G 89, Aviva 154, Scottish Widows 77, Legal & General 59, Transact 64, St James’s Place 93

Which? Recommended Providers of pension drawdown

Recommended Provider

Transact

Transact stands out at the top of our table with the highest customer score of 78% and five stars for customer service. It’s an adviser-only investment platform, where advisers manage their clients’ funds. Customers told us that its staff are well informed and helpful. 

Which? customer score

78%

1

of 14 reviewed pension drawdown providers

Recommended Provider

Royal London

Royal London is one of only three providers in our customer survey to receive at least a four-star rating for value for money. It requires customers to take financial advice before entering drawdown.

Which? customer score

76%

2

of 14 reviewed pension drawdown providers


Recommended Provider

AJ Bell

AJ Bell is one of the UK's largest investment platforms and is also a Which? Recommended Provider for Sipps. It provides a seamless process for moving funds from its Sipp into drawdown. It's available to advised and non-advised customers.

Which? customer score

75%

3

of 14 reviewed pension drawdown providers

Recommended Provider

Fidelity

Fidelity is a Which? Recommended Provider of both Sipps and pension drawdown. Drawdown customers in our survey praised it for its easy-to-use service. It's available to advised and non-advised customers. 

Which? customer score

73%

4

of 14 reviewed pension drawdown providers

Recommended Provider

Interactive Investor

Interactive Investor (ii) is a Which? Recommended Provider of both Sipps and pension drawdown. It was the only drawdown provider to score five stars for value for money in our customer survey, and was the cheapest option across almost all pot sizes in our fees analysis.

Which? customer score

70%

7=

of 14 reviewed pension drawdown providers

Recommended Provider

Quilter

Quilter received particular praise in our survey for its customer service and speed of dealing with queries. It requires customers to take financial advice before entering drawdown.

Which? customer score

70%

7=

of 14 reviewed pension drawdown providers

Check your finances are retirement-ready

The specialists at Destination Retirement can help you plan with confidence.

Book a free chat

Which? earns a commission to fund its not-for-profit mission if you buy a product via this service

How much does pension drawdown cost?

We've compared the charges levied by 26 providers of pension drawdown for three different pot sizes: £100,000, £250,000 and £500,000.

Drawdown providerAnnual cost

£100k pot
£250k pot
£500k pot
Aegon - ARC
£615
£1,290
£1,290
AJ Bell
£250
£625
£875
Aviva
£375
£875
£1,750
St James's Place
£350
£875
£1,750
Bestinvest
£400
£1,000
£1,500
Charles Stanley Direct
£300
£600
£600
Close Brothers
£430
£805
£1,430
EQi
£574
£949
£1,324
Fidelity
£350
£500
£1,000
Fidelity Adviser Solutions
£295
£670
£1,295
Halifax
£198
£198
£198
Hargreaves Lansdown
£450
£1,125
£1,750
Interactive Investor (a)
£156
£156
£156
Legal & General
£250
£625
£1,250
LV (b)
£300
£750
£1,500
M&G Wealth Platform
£300
£750
£1,500
Nucleus
£330
£810
£1,560
PensionBee (c)
£500
£875
£1,500
People's Pension
£255
£555
£1,055
Prudential - Retirement Account
£200
£375
£750
Quilter (d)
£300
£675
£1,175
Royal London - Pension Portfolio (e)
£450
£1,125
£2,000
Scottish Widows
£300
£625
£1,000
Standard Life (f)
£450
£1,125
£2,250
Transact
£340
£730
£1,380
Vanguard
£150
£375
£375

Notes: Information correct as of November 2025. Table includes platform fees only - you'll also need to factor in fees levied by the funds you invest in (a) Charges shown are for the Pension Builder Sipp  (b) Charges shown are for the Flexible Transitions Account - extended funds  (c) Charges shown are for the 'Tracker' drawdown option  d) Charges shown are for the Collective Retirement Account  (e) Core charge includes fees for internally-managed funds and Governed Range portfolios, with discounts applied based on pot size  (f) Figures based on Investment Pathways Option funds.

key information

You’ll pay a fee to your drawdown provider every year, regardless of how your investments have performed or whether you’ve made any changes to them. We've compared these charges in the table above. 

Bear in mind you'll also have to factor in fund fees on the individual investments you choose, plus charges for buying and selling.

Pension drawdown charges in detail

Click on each company for more information about their drawdown charges.

How we analyse pension drawdown providers

Our editorial independence means we are able to work on behalf of consumers, not pension firms. That means our reviews are fair and there's no hidden agenda.

To become a Which? Recommended Provider of pension drawdown, companies need a high customer score (70% or more) in our survey of customers, plus competitive fees across the six pot sizes we looked at (£50,000, £100,000, £250,000, £350,000, £500,000 and £750,000). 

We compared core platform fees along with fund fees for investment pathway 3 (pathways are an industry initiative for simplifying drawdown choices, where providers suggest funds designed for different objectives). Companies with charges among the most expensive quartile for any pot size were excluded from being a WRP.

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