Beko has issued a safety notice warning that some of its condenser tumble dryers are at risk of catching fire. If you have bought a Beko condenser dryer sometime between May and October this year, keep reading to find out if you have one of the affected models.
Beko said it has been made aware of several incidents where an electrical component has failed and overheated in some of its condenser tumble dryers ‘leading to a potential risk of fire’.
Beko are now urging all those who have bought a Beko condenser tumble dryer from May 2012 to check if their dryer has been affected. Those with dryers affected by the fault will be entitled to get it fixed for free.
Which? has tested three tumble dryers that are affected by the safety notice: the DCU7230W, DCU7230S and the DCU7230B. The reviews are being updated to include Beko’s safety notice – you can find out more about these machines by reading our .
How to find out if your Beko tumble dryer is affected
Beko has said the fault only exists in condenser tumble dryers produced between May and October 2012. To find out if you have been affected, you need to check the serial number.
To find the serial number, open the main door and look for the silver rating plate. It should be located just below the main opening as illustrated by the picture to the right.
The number on the plate that follows ‘S/N’ is the serial number. The first two digits indicates the year it was made, the last two digits indicate the month.
You will need to contact Beko if the first two digits are 12 and the last two digits are any of the following; 05, 06, 07, 08, 09, 10.
Here is an example of a serial number from a machine that may have the fault:
If you have a serial number that fits the above criteria, the next step is to go to Beko’s dryer safety website where there is more information and a link to check if your dryer is one of those affected.
Alternatively you can call Beko on 0800 917 2018 or 1800 25 29 25 in Ireland, between 8am and 8pm Monday to Friday and 10am and 4pm Saturday and Sunday.
If your dryer is one of those affected, unplug it straight away as a precaution and do not use it.
What to do if your dryer is a fire risk
For those dryers that have the faulty component, Beko will arrange to fix your dryer for free.
Which? laundry expert Adrian Porter said: ‘Tumble dryer sales rise as the temperature falls, and as the frosts set in across the UK a lot of people will be relying on their tumble dryers as part of their laundry routine.
‘If you’ve bought a Beko 6kg or 7kg condenser tumble dryer since May this year, you need to ensure your appliance is safe by following the instructions above as soon as possible. We hope that Beko will fix all affected dryers promptly.’
This is not the first time Beko has issued a safety warning like this. A number of fridge freezers manufactured between January 2000 and October 2006 are also potential fire hazards. For more information on fridge-freezers at risk, see our Beko fridge freezer safety Q&A.
This incident comes just two months after Beko launched its ‘Be a Hero’ campaign as part of electrical fire safety week.