Which? Investigates podcast: who does Black Friday really benefit?

Our latest podcast asks who the annual event helps more; the shoppers or the retail giants?

Heading into 2022, one in five UK consumers are expected to increase their Black Friday spend from last year despite cost of living concerns.

In this Which? investigation we go behind the scenes at one of the UK’s largest Amazon fulfilment centres, finding out how the multi billion pound company operates. 

We’ll also ask whether Black Friday has had its day, and explore the shady online activity you should be aware of. 

Find out more about the research we've used and read more about this topic in this episode's show notes.

Which? Investigates podcast

After two chart-topping seasons, the Which? Investigates podcast is back. 

Listen to our team of experts investigating the consumer issues impacting your everyday life. We’ll have new episodes every fortnight as we uncover the truth about the products and services you use and the consumer stories hitting the headlines. Get behind the claims to find out exactly what you need to know.

Subscribe using one of the links below or go directly to Which? Investigates to find us in your favourite podcast app.