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Scams & Fraud

BT, EE referred customers to computer scammers

A BT customer loses nearly £300 and an EE customer just avoids losing £700 after call centre employees at both companies refer them to scam operators.

Scams reimbursement scheme may miss out blameless victims, Which? warns

Banks should foot the bill for all blameless victims of bank transfer fraud, Which? has urged, as new proposals to introduce a reimbursement scheme draw closer.

Don’t be caught out by scammers: 20 tips for safe shopping online

It's a busy time of year for online shoppers - and online scammers. We've got some tips on how to stay safe when you're shopping online

Tech Support Scam Victim

Exclusive: more than 96% of reported fraud cases go unsolved

Less than 4% of crimes reported to the UK's fraud reporting centre Action Fraud are ever solved, exclusive Which? Money research has revealed.

Internet router ‘hack’ scam targets UK homes

Scammers posing as BT, TalkTalk or Sky claim your router has been compromised and then try to extort money or steal personal data.

Victims tricked into transferring scammers money granted better protection

People who unwittingly send bank transfers to scammers will have more scope to make a complaint, under FCA plans to increase the powers of the Financial Ombudsman Service. The proposed...

Scams: here’s how to protect yourself and loved ones

Discover the top scam warning signs, methods that scammers use to try to steal your money, what to do if you're caught out, and how to look out for a loved one.

Online shopping scams cost Brits £58m a year

Which? investigates the risks of shopping online and explains how to avoid counterfeit websites and online shopping scams

Celebrity Bitcoin scams cost victims tens of thousands

The City of London Police has revealed that over £34,000 has been lost to online celebrity cryptocurrency scams. Find out how to avoid them.

Up to 66,000 payday loan customers hit by data breach

A data breach at Trusted Quid has exposed the account information of tens of thousands of customers. Learn how to protect yourself if your data is stolen.

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