Banks routinely blame victims of fraud
Banks tell the vast majority of fraud victims they are to blame, warns Which?, with investment scam victims the most likely to be told they won't be reimbursed.
Bank transfer fraud losses surge to £479m in 2020 thanks to the pandemic
Victims lost £479 million to bank transfer fraud in 2020, as fraudsters exploited pandemic fears to trick people into parting with money.
Five banking scams to watch out for in 2021
All too often, Which? hears devastating stories from victims of fraud. The banking industry is stepping up measures to protect customers, but being aware of the risks to your money is key.
More than £200m lost to bank transfer fraud in the first half of 2020
Over £200m was lost to bank transfer fraud in the first half of 2020, but nearly two thirds of losses weren't covered. Which? looks at new data from UK Finance.
Fraud victims refused a refund are urged to ask financial ombudsman for review
Which? Money is urging fraud victims who have been refused reimbursement to ask the financial ombudsman service (FOS) to review their cases, following new guidance on handling fraud complaints issued to banks.
Banks denying refunds to scam victims who ignore new warnings
Which? Money has found the way banks treat fraud victims continues to be a lottery, despite the introduction of new industry standards.
13 easy ways to save money in 2020
Which? explains quick and easy ways to save potentially thousands of pounds on your existing bills and outgoings this year.
Co-operative Bank adopts new rules to protect and refund fraud victims
It's the ninth bank to sign up to the code to protect customers from bank transfer scams. But as many as 10 banks are still dragging their heels.
Refunds for victims of bank transfer scams in doubt as banks fail to reach agreement
Banks have failed to reach an agreement on how scam victims are repaid their lost money - find out what this means for future compensation claims
Revealed: the 12 banks that haven’t signed the code protecting you from scams
A new code offers scam victims reimbursement and increased protection, but just under half of the UK's major banks and building societies haven't signed up.