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‘My son racked up a £300 Google Play bill, can I get my money back?’

‘My son racked up a £300 Google Play bill, can I get my money back?’

Do you have an issue you need to put right? Which? is here to help get your consumer problems sorted. Dear Which?, My son accidentally racked up £300 on my...

Google tightens rules to stamp out scam ads

Google tightens rules to stamp out scam ads

Google is taking aim at rogue financial services advertisers, following increasing pressure from UK campaigners and regulators to stamp out scams.

Amazon and Google under investigation over fake reviews

Amazon and Google under investigation over fake reviews

The CMA will open a formal probe intended to gather further information and to determine whether the two sites may have broken consumer law, following an initial investigation in May 2020 to assess the internal systems of several platforms.

Smart products must come clean on security under new laws

Smart products must come clean on security under new laws

The new Secure by Design plans, announced by the UK government, are being introduced as part of a cyber security law that will aim to tackle the vast number of smart products on sale, including smartphones, with weak or limited security protections.

£100 for a phone call: how premium-rate services and claim firms dominate customer service search results

£100 for a phone call: how premium-rate services and claim firms dominate customer service search results

Which? reveals how adverts for premium-rate call services and claims management companies appear when people search for their insurer's customer service number.

5G Pixels lead Google product launch

5G Pixels lead Google product launch

The coronavirus pandemic has made itself felt on tech industry launches, from the size of the events to the devices themselves, and Google’s half-hour presentation, introducing just three new devices plus a remix of a fourth, was very much part of that shift.

How scammers use Google to lure victims

How scammers use Google to lure victims

Scam advertisers are targeting victims via Google - find out how to stay safe when browsing

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Google fails to stop scam ad targeting Revolut users for a third time

Google fails to stop scam ad targeting Revolut users for a third time

The Revolut Google advert scam is back, helping criminals steal more than £67,000 off at least eight victims. Which? explains how it works and how to keep safe.

Apple AirPods vs Google Pixel Buds: which headphones are better?

Apple AirPods vs Google Pixel Buds: which headphones are better?

Our latest round of headphone testing has seen a major AirPods rival, the second-generation Google Pixel Buds, placed in the hands (and ears) of our expert listening panel. On headline...

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Fake ads; real problems: how easy is it to post scam adverts on Facebook and Google?

Fake ads; real problems: how easy is it to post scam adverts on Facebook and Google?

Facebook and Google let us promote fake health advice and a bottled water brand that didn’t exist to highly targeted audiences online.

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